Chac Chi Hotel & Suites

Avenida Rueda Medina 5Isla MujeresQROO 77500Mexico
Serviced apartment
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About Chac Chi Hotel & Suites

With a contemporary design and views of Mujeres' Bay, Chac Chi Hotel & Suites is three kilometres from the famous Playa Norte beach. The vibrant hotel offers rooms with private balconies for area view, plus a tour desk.

In-room amenities include flat-screen TVs, safes, contemporary showers in en suite bathrooms. Upgraded rooms include beautiful ocean bay views. Kids under 11 years old stay free with their parents.

The hotel provides guests with a meeting room, an outdoor lounge area with contemporary furnishings and a luggage storage. Free Wi-Fi is available in all areas. Parking is included.

El Rey bar and cafe offers tropical drinks and cocktails, while a continental breakfast with fresh fruits is also available for a fee.

Chac Chi Hotel & Suites is within a close distance from the major attractions of the island including being two kilometres from the ferry stop and three kilometres from Tortugranja turtle aquarium. It is also five kilometres from Dolphin Discovery Isla Mujeres.


Avenida Rueda Medina 5, Isla Mujeres, QROO 77500, Mexico
Telephone: +52(998)8770269 | Fax: +52(998)8771353 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Computer with internet
  • Concierge
  • Deck chairs / Lounge chairs
  • Hotel bar
  • Outdoor swimming pool
  • Room service
  • Terrace

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with shower
  • Cable TV
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Clean and Spacious

Guests were happy to have a clean and spacious room and common areas in the hotel. The hotel itself is well kept from the pool to the lounge area, the areas have enough space. The rooms were also found to be quite spacious and to be clean.

Friendly Staff

The staff members were found to be kind and accommodating by guests. They were happy to book tours in the island and to recommend things to do and see. Guests were happy to have knowledgeable people to talk to and who would try to resolve any issues.

Great Views

The views were found to be spectacular and amazing by guests who stayed here. The rooms with ocean views provided for a perfect place to sit and watch the ocean from your own private balcony. The surrounding ocean scenery was well worth it.

Negative Reviews

Poor Wi-Fi

The Wi-Fi was found to be a poor amenity in the hotel and guests were annoyed at the weak signal received during their stay. The hotel could put in a greater effort for the service as it has become an important one.

Cold Pool

The outdoor pool was not very inviting since the sun never reached it during the day. It was not fun to take a swim in a shady pool, hidden in between buildings.

Poor Breakfast

Guests felt the breakfast was lacking in items to fill them up for the day. They would have liked some eggs, meats and vegetables included, instead of just bread and fruits.

Rating Overview

Rating trivago Rating Index based on 221 reviews across the web
7.8 /10
    6.0 /10
  • Other Sources
    8.1 /10
7.8 out of 10 based on 221 reviews