Francis Arlene

Av. Guerrero 7, Centro Isla Mujeres77400Mexico
Show more hotels

About Francis Arlene

Francis Arlene is an adults-only hotel situated in the centre of Isla Mujeres that features beautiful guest rooms with balconies and a central location close to one of the most beautiful beaches in the world.

Air-conditioned guest rooms are cleaned daily and feature complimentary toiletries, en suite bathroom, a minibar and a television.  Rooms have either a city view or bay view.

Services and amenities offered at this hotel include concierge services, airport shuttle, currency exchange and express check-in.  On-site parking, late check-out and complimentary Wi-Fi are also offered.

Although there is no restaurant on-site, a number of restaurants are located nearby and feature fresh seafood, traditional Mexican cuisine and Vegetarian and Vegan dishes.

Francis Arlene is located close to many attractions including Avenida Higalgo, Main Square, Natural Reef Reserve, MUSA, Dolphin Discovery Centre and Tortugranja Turtle Ranch.


Av. Guerrero 7, Centro , Isla Mujeres, 77400, Mexico
Telephone: +52(998)8770310 | Fax: +52(998)8770310 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Computer with internet
  • Free WiFi in lobby
  • Non-smoking rooms
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with shower
  • Cable TV
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Internet
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Television

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Family-owned by Staff who Care

The family who owns and runs this hotel really cares about guests and it shows in the warm welcome they provide that immediately makes guests feel at home. Staff members are very accommodating and quick to help guests with anything they need and they're always friendly and cheerful when interacting with guests.

Peaceful but Central

The area around the hotel is so quiet and peaceful that you would never know that some of the area's best and liveliest night clubs are only a short distance away.  The hotel is right in the centre of town but far enough away from the crowds to seem like it is in the middle of nowhere.  Top restaurants, shops and attractions are within walking distance, beautiful beaches are only a stone's throw away and the area is safe.

Comfortable, Clean, Well-equipped Rooms

The spacious guest rooms feature comfortable beds and furnishings, a high-standard of cleanliness all around and a number of amenities to ensure comfort and enjoyment during a visit.  The air-conditioning is always working, the decor is bright and tasteful and the bathrooms are spacious and luxurious

Negative Reviews

Hotel Overbooks Rooms

Guests reported that although they booked their stay at this hotel weeks or even months in advance, upon arrival, they were told there was no record of their booking or that there are no rooms available to them.

Rating Overview

Rating trivago Rating Index based on 109 reviews across the web
7.8 /10
  • Other Sources
    8.1 /10
7.8 out of 10 based on 109 reviews