Hotel Surmeli Istanbul

Prof. Dr. Bulent Tarcan Sokak No:3 GayrettepeIstanbul34349 Turkey
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About Hotel Surmeli Istanbul

Located close to the Bosphorus Bridge in the city’s Besiktas neighbourhood, Hotel Surmeli Istanbul is a modern property offering a host of guest amenities in central Istanbul.

Featuring a cool, modern colour palette, all of Hotel Surmeli Istanbul’s 201 spacious rooms have work spaces, safes and complimentary W-Fi.

AURA SPA, the on-site wellness facility, offers an authentic Turkish hamam experience. Guests can also indulge in an array of massage and skin care treatments or work up a sweat in the on-site gym. For those in the city on business, this property has an extensive array of meeting rooms and spaces.

Ruga, the in-house restaurant, offers an expansive daily breakfast buffet, encompassing a huge array of Turkish and Western as well as hot and cold options. This restaurant also offers an à la carte lunch and dinner menu.

Located adjacent to Beksitas’ eponymous metro station, this property is conveniently situated for the Dolmabahce Palace.

Contact

Prof. Dr. Bulent Tarcan Sokak No:3 Gayrettepe, Istanbul, 34349 , Turkey
Telephone: +90(212)2721160 | Fax: +90(212)2720516 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Pool bar
  • Restaurant
  • Room service
  • Wellness center / Spa

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Hairdryer
  • Internet
  • Room safe
  • Telephone
  • Television

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna
  • Steam room
  • Turkish bath / Hammam

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00

Positive Reviews

Central Besiktas location

This hotel put guests right in the heart of Istanbul's Besiktas neighbourhood, a district located on the European side of the Bosphorus. As such, it afforded guests good access to a number of local sights, including the Dolmabahce Palace. The proximity of Besiktas metro stop - handily located adjacent to the hotel - enabled guests to explore the wider city.

Smiley reception team, good wellness facilities

On the whole, the customer service experience here was good. Guest interaction with reception staff was positive, with many impressed by this team's perennially helpful and ever-smiley demeanour. In terms of its wider amenities, the wellness facilities were highly praised. In fact, many felt that this hotel's spa is one of its better attributes.

Good rooms, good breakfast

The standard of accommodation at this Besiktas property was found to be solid. Many found their rooms to be comfortable, with the beds themselves particularly cosy. With its spread of hot and cold, Turkish and Western offerings, the breakfast buffet here proved to be extremely impressive. Similarly to this hotel's spa facilities, the food options were one of this hotel's more memorable points.

Negative Reviews

Dated bathrooms, foul odours from plumbing

Guests were dismayed to find this property's bathrooms dated and in need of extensive renovation. Many were also bothered by foul smells from the hotel's plumbing.

Thin walls, smoky corridors

Din from the corridors - be it the movements of other guests or the chatter of cleaners - appeared to filter into this property's thin-walled rooms. Many also noted strong cigarette smells in hallways.

Sluggish Internet connection

The Wi-Fi connectivity was another point of contention here. On the whole, guests were frustrated by this amenity, which was found to be woefully slow.

Rating Overview

Rating trivago Rating Index based on 1029 reviews across the web
7.1 /10
  • ebookers.com
    8.7 /10
  • Other Sources
    7.4 /10
7.1 out of 10 based on 1029 reviews