Hotel Emporio Ixtapa

Blvd Ixtapa s/n Mpio. Tnte. José AzuetaIxtapa40880Mexico
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About Hotel Emporio Ixtapa

Hotel Emporio Ixtapa is a 5-star beach-front hotel which caters to individuals as well as groups for event planning or special occasions such as a wedding.

All rooms include air conditioning with climate control, free Wi-Fi, cable TV service, in-room safe, minibar, iPod docking station, hairdryer and complimentary toiletries.

Hotel amenities include 24-hour front desk, concierge services, wedding services, conference space, meeting rooms, on-site shopping, full spa service, fitness facilities, outdoor tennis court, outdoor swimming pool, children’s pool, laundry facilities and free valet parking.

With eight on-site restaurants and bars to choose from, a drink or meal is always able to be enjoyed throughout the day and evening. Mexican as well as international cuisine are offered.

Hotel Emporio Ixtapa is just meters away from a private beach which overlooks Palmar Bay. Marina Ixtapa and the Ixtapa Golf Course are within 5-minutes’ drive.


Blvd Ixtapa s/n Mpio. Tnte. José Azueta, Ixtapa, 40880, Mexico
Telephone: +52 7555559800 | Fax: +52 7555530400 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Hairdryer
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

For children

  • Childcare / Babysitting
  • Kids' club

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Wonderful beach side location

The hotel is located just a few steps away from the beach which offers a long stretch of white sandy beaches and spectacular ocean views. A cinema and a range of restaurants and stores are conveniently located across the road. The city center is a 20-minute walk away and there is also a bus stop close by which gives easy access to other local areas. The town of Zihuatenejo can be reached within 15-minutes' drive.

Hospitable staff

The staff have been described as friendly, courteous, approachable and attentive. A staff member is always within easy reach if you should have any questions or require assistance, including assistance for arranging local activities to participate in.

Comfortable and well presented rooms

Some guests had spacious rooms while others commented that their rooms were small and cozy. The rooms were found to be simply furnished, clean and well presented.

Negative Reviews

Available lounge chairs may be scare

Some guests found it difficult to find a place to sit by the pool due to other guests getting up early to place their towels on the lounge chairs in order to reserve them. Guests who were not early risers found this situation frustrating at times.

Limited activities available

Some guests commented that the Emporio Ixtapa seems to be a smaller resort compared to other hotels in the area. Despite the musicians playing in the lounge area, the additional activities available to keep guests entertained are few and limited.

In need of some refurbishment

Some guests felt that the hotel was outdated and run down. Complaints included that the furnishing are old and worn, there is no ceiling fan or ventilation system in the bathroom which leads to humidity and musty smells.

Rating Overview

Rating trivago Rating Index based on 1459 reviews across the web
7.8 /10
  • Expedia
    7.8 /10
    7.9 /10
    8.8 /10
  • Other Sources
    7.7 /10
7.8 out of 10 based on 1459 reviews