DoubleTree by Hilton Hotel Jackson

1770 Highway 45 BypassJackson38305USA
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About DoubleTree by Hilton Hotel Jackson

The DoubleTree by Hilton Hotel Jackson is located in the heart of Jackson’s central business district and the perfect base to explore this part of Tennessee.

Take your welcome warm cookie with you to your room which has been fitted with guest comfort in mind and features coffee machine, hair dryer, iron and ironing board, mini-refrigerator and access to Wi-Fi.

Swim a few invigorating laps in the pool or stay fit in the on-site gym.  Business travelers can also stay connected to the office at the on-site business center.

The on-site restaurant and bar, Twist Midtown Grill and Bar is a popular place to unwind and sip on a cocktail or sample tasty southern inspired cuisine produced from fresh local ingredients.  If heading out Bobby’s Grub House and Mac’s BBQ are close by.

The DoubleTree by Hilton Hotel Jackson is an easy day trip to local attractions such as the Old Hickory Mall, Casey Jones Village and the International Rockabilly Hall of Fame.

Contact

1770 Highway 45 Bypass, Jackson, TN, 38305, USA
Telephone: +1(731)6646900 | Fax: +1(731)6680474 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Cookies and Comfort

A favorite among Doubletree patrons is the warm welcome cookie on arrival that is presented to guests. This Doubletree did not disappoint with a number of guests commenting on the best cookies ever! A number of guests also had a great nights sleep at the hotel commenting that the beds seemed extra comfortable and lush.

Excellent Breakfast

The breakfast offerings at the hotel gained special mention across a number of reviews, owing to the excellent quality of the food, broad selection and attentive and friendly morning staff at the resturant.

Super Staff

A number of guests reviewers left very favorable comments about the staff at this Doubletree, who it seems went out of their way to help guests to have a comfortable stay. No requests or need for attention was to small with staff attending to guest needs swiftly and professionally.

Negative Reviews

Lacklustre Housekeeping

Some guest reviewers expressed their frustration about not receiving daily housekeeping services without significant promoting to both the housekeeping staff and hotel management. These guests where disappointed as they expected more from their Doubletree experience.

Needs Remodelling

Some guests commented that they felt that the hotel needs a complete remodel to bring it in line with other hotels across the Doubletree brand. A number of guests thought that a remodel was desperatly needed to eradicate the musty smelled of old mildew in the bathrooms, obvious stains on carpets and soft furnishings that have seen better days.

Average Room Service

Guests who ordered room service during their stay did not feel that their meal arrived in a time, such that it was barely warm on arrival. Some guests also felt that the menu was average and did not have the range of food that they would of expected across this brand.

Rating Overview

Rating trivago Rating Index based on 1475 reviews across the web
8.1 /10
  • Other Sources
    8.0 /10
8.1 out of 10 based on 1475 reviews