Hilton Garden Inn Jacksonville Downtown Southbank

1201 Kings AvenueJacksonville32207USA
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About Hilton Garden Inn Jacksonville Downtown Southbank

The Hilton Garden Inn Jacksonville Downtown Southbank is a welcoming hotel that's across the street from the city's transit system, meaning guests can easily explore the area.

Rooms at the Hilton Garden Inn Jacksonville Downtown Southbank have complimentary Wi-Fi, plus flat-screen TVs that receive premium programming. Alarm clocks that are compatible with MP3 players are also provided. Furthermore, guests can use coffee makers, refrigerators and microwaves in their accommodations.

The business center at this hotel is always open. Also, there's an outdoor pool and a fitness center for guests to check out during their stays.

Guests can dine at the Garden Grille and Bar, or get snacks at the 24-hour Pavilion Pantry.

This hotel is a seven-minute drive from the Jacksonville Veterans Memorial Arena. Additionally, it's just over a mile-and-a-half from The Jacksonville Landing, a shopping destination.


1201 Kings Avenue, Jacksonville, FL, 32207, USA
Telephone: +1(904)3966111 | Fax: +1(904)3966114 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

The Staff Are Welcoming and Willing to Help

There were many accounts from guests about how the staff members here were very helpful and cheerful. These traits tended to make guests feel very at ease, and caused them to say they'd be eager to stay again whenever they were next in the area.

The Breakfast is a Good Value

Guests mentioned how the food offered on the breakfast buffet is very reasonable for the fees charged, especially considering the variety of foods offered. They also said the food tasted very fresh and made them feel satisfied.

Rooms Are Well Maintained and Clean

Guests usually felt that their rooms were very inviting and tidily kept. If you want a reliable place to stay away from home, this property will likely fulfill that need.

Negative Reviews

Too Close to the Railroad Tracks

Many guests commented that this property is much too near some railroad tracks. They said trains often passed during the night and blew the whistles, which disturbed sleep and caused annoyances. Although some guests used earplugs, those accessories were not always sufficient to block the noise.

Potential Extra Charges

Guests were not usually pleased to find out that the hotel does not offer a complimentary breakfast, and that there is a fee for parking. In some cases, guests said those extra charges made them feel like the hotel was not as great of a deal as they first thought.

The Beds Are Too Hard

Even though the mattresses at this property are supposed to be adjustable, guests frequently said it seemed like the beds were stuck on the firmest setting. There were some comments that the hardness made it difficult to get to sleep or stay asleep, and didn't leave guests with good impressions.

Rating Overview

Rating trivago Rating Index based on 1594 reviews across the web
8.3 /10
  • Expedia
    8.4 /10
  • Hotels.com
    8.5 /10
  • Other Sources
    8.0 /10
8.3 out of 10 based on 1594 reviews