Marriott Jacksonville Downtown

245 Water StreetJacksonville32202USA
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About Marriott Jacksonville Downtown

Hotel Omni Jacksonville is a contemporary, luxury hotel convenient to Jacksonville's Riverwalk.

Rooms feature Serta pillow top mattresses, plush robes, and Keurig coffee makers. Guests can watch the 42" flat-screen TV with cable channels or browse the Internet through Wi-Fi. Other amenities include makeup mirrors, writing desks, and MP3 clock radios.

Guests of Hotel Omni Jacksonville can enjoy a dip in the heated pool with sundeck or work up a sweat in the fitness center. Concierge services are available. Other amenities include a 24-hour business center, safe deposit boxes, and valet parking.

Juliette's Bistro offers modern cuisine for breakfast, lunch, and dinner. Themed lunch buffets like New Orleans Wednesday are offered several days per week. J Bar offers local craft beers, wines, and signature cocktails. A coffee bar offers coffee and pastries.

Jacksonville Landing is adjacent to this hotel. The World Golf Hall of Fame is 30 miles away.


245 Water Street, Jacksonville, FL, 32202, USA
Telephone: +1 9043556664 | Fax: +1 9047914806 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Convenient Jacksonville Location

This hotel is convenient to access Jacksonville Landing and is only one block away from the Riverwalk which provides great paths for walking or jogging. There are plenty of shops, restaurants, nightlife, and entertainment such as a move theater nearby. This hotel is just down the street from the stadium where the NFL's Jaguars play.

A Friendly Staff Awaits

Guests say the staff here are incredibly welcoming and are eager to help make your stay enjoyable. They are professional, efficient, and very knowledgeable about the local area.

Well-Equipped Rooms

Accommodations are spacious, clean, and well-appointed with extremely nice bath towels that are thick, soft, and large. Some rooms offer really lovely views, so be sure to request one upon arrival.

Negative Reviews

Many Pool Issues

The most common current complaint is that the pool is out of order and guests are not notified before arrival. Before it was out of order, guests complained that it was in need of updates. Inquire before arrival if the pool is operational.

Poor Parking Options

This hotel only offers valet parking, and at an expensive daily rate. They do not offer self-parking and you do not receive in and out privileges either.

Minor Maintenance Issues Need Attention

Guests report that this hotel is starting to feel a bit tired, with basic plumbing and maintenance issues needing attention. For instance, bathrooms need to have ventilation fans as they get very hot and steamy after showering.

Rating Overview

Rating trivago Rating Index based on 3126 reviews across the web
8.2 /10
  • Expedia
    8.2 /10
    8.3 /10
  • Other Sources
    8.1 /10
8.2 out of 10 based on 3126 reviews