Grand Mercure Jakarta Harmoni

Jalan Hayam Wuruk 36-37Jakarta10120Indonesia
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About Grand Mercure Jakarta Harmoni

With a location in Central Business District, Grand Mercure Jakarta Harmoni is a 4-star hotel right opposite the Gajah Mada Plaza shopping mall. The hotel is a 45-minute drive from Soekarno-Hatta International Airport.

The rooms and suites at the Grand Mercure Jakarta Harmoni are well appointed with 32-inch flat screen satellite TV, minibar, fridge and coffeemakers plus multimedia connections.

The hotel has an outdoor pool and spa tub. Fitness room and business center with 17 meeting rooms, conference space and computer station are featured. Wi-Fi can be freely accessed throughout.

The hotel’s Crystal Lounge serves casual meals, the Harmoni Square Coffee shop and Coffeeelicious Outdoor Café serves a wide choice of snacks and coffee, and the Sky Lounge offers a hearty menu with incredible city views.

The Grand Indonesia and Jakarta International Expo are a 15-minute drive from the hotel. President Palace and Monument National are other places close by to the hotel.

Contact

Jalan Hayam Wuruk 36-37, Jakarta, 10120, Indonesia
Telephone: +62(21)3453777 | Fax: +62(21)3453999 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Refrigerator
  • Room safe
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Childcare / Babysitting

Arrival / Departure

  • Check-out: 12:00

Positive Reviews

Within walking distances of many places

The guests staying at Grand Mercure Jakarta Harmoni term the location expedient with places like the mall, minimart and 24 hours fast food joints within walking distances.

Professional staff and good breakfast spread

Guests appreciate the hotel lobby as it very grand and huge. They find the staff professional in handling Check-in procedures speedily and providing all necessary and useful information. Guests enjoy the breakfast, which they find a nice spread. The service staff and their attentive ways are appreciated by guests as they are always around to top up coffee and teas.

Modern rooms and prompt service

Rooms are modern and very spacious and guests find the amenities like coffeemakers and toiletries handy. Beds are also found comfortable by them. They are happy with the service too as everything they ask for is attended to promptly. Issues like non-performing TV sets are fixed by sending a technician within ten minutes.

Negative Reviews

Issues with spa facilities

Many guests have issues with the spa facilities of the hotel finding the sauna and massage services very poor. Also guests don't like the fact that the spa on the fifth floor caters only to men.

No bath tub, air conditioning not cold enough

The bathroom lights in some of the rooms were not working. The absence of a bath tub is missed too. Some guests also feel that the air conditioning unit does not cool the rooms enough.

Pool small, gym not upgraded, Wi-Fi problematic

The hotel pool is found too small by guests and gym facilities limited with no upgrades. Many guests had issues with the Wi-Fi connection as it disconnected several times. Guests complain that the non-smoking policy of the hotel is not complied as there are many smokers at the pool, Jacuzzi and sauna of the hotel.

Rating Overview

Rating trivago Rating Index based on 919 reviews across the web
8.3 /10
  • ebookers.com
    6.0 /10
  • Other Sources
    8.1 /10
8.3 out of 10 based on 919 reviews