Austin Paradise

No. 85 & 87, Jalan Mutiara Emas 10/19, Taman Mount AustinJohor Bahru81100Malaysia
Hotel
Loading
Show more hotels

About Austin Paradise

Austin Paradise is a modern hotel in a newly developed northern suburb of Johor Bahru called Taman Mount Austin. With complimentary Wi-Fi throughout, the property also boasts free parking.

Contemporary, air-conditioned rooms featuring mood lighting and en suite bathrooms with showers come equipped with flat-screen satellite TVs, kettles, desks, parquet flooring, free bottled water and minibars. Selected rooms add bathtubs in the bathrooms.

Conveniences include a 24-hour front desk, lift and daily newspapers plus a business centre and meeting rooms.

Places to eat situated within five minutes’ walk include cafes plus seafood, Thai, Japanese, Chinese and Malaysian restaurants.

Found about 20 minutes’ drive from the nearest Singapore border crossing, Austin Paradise is about 16 miles from Senai International Airport. For theme park lovers, Legoland Malaysia is 30 minutes’ drive away. The vast Aeon Mall Tebrau City shopping mall is roughly ten minutes’ drive away.

Contact

No. 85 & 87, Jalan Mutiara Emas 10/19, Taman Mount Austin, Johor Bahru, 81100, Malaysia
Telephone: +60(16)7425222 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Conference rooms
  • Elevator
  • Free WiFi in lobby
  • Non-smoking rooms
  • Pets allowed
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Customer care was good

Guests routinely praised the good customer service that was provided by friendly, efficient and obliging employees at reception.

Modern rooms were smart and comfy

According to numerous reviewers, the modern rooms appealed because had handy features like flat-screen satellite TVs, kettles and air-conditioning. Many described the rooms as being comfortable and clean enough for their needs. There was praise for the cosy beds too. Budget-conscious travellers remarked that this property represented an affordable accommodation option since the room rates were usually quite competitive for the area.

Handy suburban location near food options

Food was easy to find at this suburban hotel as there was a range of eateries located within easy walking distance. Guests also felt it was handy to have convenience stores and petrol stations nearby. Drivers were delighted about the free parking and often said it was a doddle to reach downtown Johor Bahru plus shopping malls, golf courses, industrial districts, theme parks and the airport.

Negative Reviews

Nuisance smells and noises reported

Noise from a nearby nightspot sometimes disturbed light sleepers, especially at weekends. Moreover, some rooms facing the main road were reportedly exposed to occasional traffic noise. Lingering smoky smells were also reported by critics staying in several parts of the hotel.

Rooms attracted some grumbles

Critics occasionally took issue with the limited amount of space they had in the smallest rooms, particularly when they were fully occupied. Others claimed their rooms were too dimly lit and short on windows to let natural light in.

Free Wi-Fi was a letdown for some

From time to time, critics claimed they were left frustrated by a weak signal or sluggish speeds when using the hotel’s free Wi-Fi network.

Rating Overview

Rating trivago Rating Index based on 63 reviews across the web
6.9 /10
  • Other Sources
    7.8 /10
6.9 out of 10 based on 63 reviews