The Westin Kansas City at Crown Center

1 East Pershing RoadKansas City64108USA
Show more hotels

About The Westin Kansas City at Crown Center

Situated in a prime location in the very heart of downtown Kansas City, attached to the Hallmark Crown Center, the non-smoking, pet-friendly 729-room, 4-star Westin Kansas City at Crown Center is an ideal accommodation for both leisure and business travelers to the city.

Suites and guest rooms feature a neutral, earth-toned décor, contemporary furnishing with a work desk and sitting area, 37-in flat screen televisions with satellite channels, premium bedding, luxury linens and en suite bathrooms with hairdryer and complimentary toiletries.

Featuring a 24-reception desk, a concierge service, luggage storage and laundry services, the hotel also features free Wi-Fi.

Westin Kansas City at Crown Center features an American restaurant, a lobby bar and coffee shop café. Room service is available.

The venue is located 2.7-miles from the restaurants and night-time entertainment found along Southwest Boulevard.


1 East Pershing Road, Kansas City, MO, 64108, USA
Telephone: +1(816)4744400 | Fax: +1(816)3914438 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Massage
  • Sauna
  • Solarium
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Great Location For A Business Meeting

The hotel features a business center with Internet access, 31 conference and function rooms, a 24-hour fitness center, an outdoor pool and a complimentary hot and hearty breakfast is served each morning. .

Very Nice Staff

Returning guests remark that the staff at the hotel greets them like old friends, and that they have been coming to the hotel for years and have always enjoyed their stay. The staff goes out of their way to make sure that all guest requests are processed promptly, with a smile. .

Fine Food

The hotel features a stylish restaurant, a bright and cheerful coffee shop and a relaxing lobby bar that is great for meeting friends or entertaining clients. We loved the food and would highly recommend the prime rib. .

Negative Reviews

Run Down and Dated

Some guests have commented that the hotel does not live up to what they expect in a Westin property, noting that the entire venue seems dated and run down and in need of a refurbishing. The location is ideal, but needs a facelift. .

Roach Hotel

Several guests have recently complained of evidence of a coach roach infestation at the hotel and expressed the opinion that the hotel was not maintaining the highest level of cleanliness.

Rating Overview

Rating trivago Rating Index based on 1907 reviews across the web
8.3 /10
  • Expedia
    8.4 /10
    8.6 /10
  • Other Sources
    8.1 /10
8.3 out of 10 based on 1907 reviews