Casa Marina Key West, A Waldorf Astoria Resort

1500 Reynolds StreetKey West33040USA
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About Casa Marina Key West, A Waldorf Astoria Resort

The Casa Marina Key West, A Waldorf Astoria Resort, is situated in the centre of Key West in the sunny climes of Florida. It’s a short walk away from Duval Street, perfect for shoppers. Guests can relax on the hotel’s own private beach.

This modern hotel has 311 rooms and suites. Each room has air conditioning, fridge, coffee maker, flat screen television with cable and are non-smoking.

Other facilities include two swimming pools, fitness centre, 24-hour front desk and meeting facilities.

The Sun Sun restaurant serves local seafood cuisine. The Sunshine Breakfast has a choice of continental, buffet or a la carte breakfast. The Lobby Bar offers tapas as well as beers while Spencer’s By The Sea serves seafood or steaks for breakfast, lunch and dinner.

Attractions close to the Casa Marina Key West, A Waldorf Astoria Resort include Mallory Square and the Old Town, which are a short distance from the resort.

Contact

1500 Reynolds Street, Key West, FL, 33040, USA
Telephone: +1(305)2963535 | Official Homepage

Top amenities

  • Free WiFi
  • Kitchen / Kitchenette
  • A/C
  • Parking
  • Balcony / Patio
  • Washing machine
  • TV / Entertainment
  • Hairdryer
  • Pool
  • Non-smoking rooms

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel bar on the beach
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hydrotherapy
  • Massage
  • Sauna
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Great food

Some visitors to the Casa Maria a Waldorf Astoria Resort appreciated the food that was served The breakfast menu, with some of the options being fruit, omelette and pastries was a hit with some guests.

Good facilities

A number of guests were pleased with the facilities They were happy in relation to the fitness centre, spa and swimming pool amenities Visitors also liked that one of the swimming pools was just for adults.

Lovely setting

This hotel is close to restaurants and to shops, with a wonderful scenic view of the ocean If you’re looking for a hotel with a picturesque view, this hotel may be for you.

Negative Reviews

Slow service

Some visitors were not happy with the time that staff members took to serve them with food and drinks in particular They stated that they had to wait for a long time to be served and in some cases, were not served at all.

Awful television

Some guests stated that the reception for the television was not good They quibbled that instead of being able to view the channels, they had static coming across their television screen.

Old fashioned rooms

The rooms at the Casa Maria a Waldorf Astoria Resort could do with some updating Some guests were disappointed at the state of the rooms, especially the bathroom There were complaints about the bedside tables being in a state of disrepair.

Variable customer service

The visitors to the hotel had very mixed views regarding the customer service that they received Some guests advised that they didn’t find the bar or the swimming pool staff particularly amiable or helpful and that they didn’t resolve any issues brought to them Others indicated that some staff member’s attitude was abrupt This is something that the hotel needs to address.

Rating Overview

Rating trivago Rating Index based on 13212 reviews across the web
8.1 /10
  • lovevacations
    8.0 /10
  • Other Sources
    8.0 /10
8.1 out of 10 based on 13212 reviews