Crowne Plaza Knoxville Downtown University

401 West Summit Hill DriveKnoxville37902USA
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About Crowne Plaza Knoxville Downtown University


401 West Summit Hill Drive, Knoxville, TN, 37902, USA
Telephone: +1(865)5222600 | Fax: +1(865)5237200 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Refreshed and Newly Renovated Downtown Hotel

Returning guests of Crowne Plaza Knoxville are delighted to find the hotel looking like brand new, bright and cheerful with recently renovated guest rooms. The rooms are spacious, nicely decorated, and well-equipped with all the amenities required for an enjoyable and memorable stay.

Fabulous Location

Guests find the location of the hotel to be ideal for a leisure trip to the city, noting that the hotel is in the heart of downtown, just a short stroll from the walled section of Old Town. Old Town features unique shops and a host of different eateries, pubs, and nighttime entertainment. Historic sites and local points of interest are within easy walking distance and the University of Tennessee is less than a 15-minute walk away.

Attentive, Accommodating Staff

The service staff at the hotel are complimented and described as attentive, accommodating and quick to offer useful tourist information. The service was flawless with no complaints.

Negative Reviews

Rating Overview

Rating trivago Rating Index based on 1592 reviews across the web
8.7 /10
  • Expedia
    9.0 /10
    9.0 /10
  • Other Sources
    8.0 /10
8.7 out of 10 based on 1592 reviews