Embassy Suites by Hilton Knoxville West

9621 Parkside DriveKnoxville37922USA
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About Embassy Suites by Hilton Knoxville West

Offering stylish, accessible suites with separate bedrooms and living areas, Embassy Suites by Hilton Knoxville West is a contemporary chain hotel boasting free parking and free Wi-Fi throughout. Located off Interstate 40 in Tennessee, it’s approximately 15 minutes’ drive from downtown Knoxville.

Arranged around an airy atrium, all spacious suites with air-conditioning and en suite bathrooms feature two 42-inch flat-screen cable TVs, desks, sofa-beds, hairdryers, microwaves, and mini-fridges. Premium suites add free refreshments.

Conveniences comprise a business center, safe, launderette, snack shop, conference rooms, elevators and room service. There’s also a gym, sauna, indoor swimming pool and whirlpool tub. Children can stay free.

A cooked-to-order breakfast is free and there are complimentary snacks and drinks most evenings. There’s also a bar plus a rustic-style grill restaurant open for lunch and dinner.

Smoke-free Embassy Suites by Hilton Knoxville West is one hour’s drive from the Great Smoky Mountains National Park and Dollywood theme park. Zoo Knoxville is 20 minutes’ drive away.


9621 Parkside Drive, Knoxville, TN, 37922, USA
Telephone: +1(865)2462309 | Fax: +1(865)2463624 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna
  • Whirlpool / Hot tub


  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 12:00
  • Check-out: 12:00

Positive Reviews

Very spacious suites

While guests were expecting the rooms to be big, since this is an all suite hotel after all, many did not expect them to be as big as they were, resulting in delighted guests who could luxuriate in all that extra space.

Great breakfast all round

Guests were very, very impressed with the complimentary breakfast offered every morning. While they did praise the variety of foods on offer and the way they were prepared, what impressed many the most was that the morning staff pulled off the entire meal with terrific efficiency. They said that they seldom had to wait long in the line before loading their plates and taking a seat at one of the many tables.

Terrific value for money

Many guests could scarcely believe what a good deal they got at the hotel. They paid what they regarded was a very low room rate for a hotel room in this category and felt that the hotel was better and offered more than they expected. This resulted in them concluding that they had received excellent value for money.

Negative Reviews

Public areas a bit hot

A number of guests complained that public areas of the hotel, especially the elevator and hallways, were not properly cooled, causing quite a bit of discomfort in the summer months.

No negative reviews

So far, no recent negative opinion has been expressed by guests about this hotel.

No negative reviews

So far, no recent negative opinion has been expressed by guests about this hotel.

Rating Overview

Rating trivago Rating Index based on 1339 reviews across the web
9.2 /10
  • Expedia
    9.4 /10
  • Hotels.com
    9.4 /10
  • Other Sources
    8.5 /10
9.2 out of 10 based on 1339 reviews