Hilton Knoxville

501 West Church AvenueKnoxville37902USA
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About Hilton Knoxville

The Hilton Knoxville hotel is convenient to downtown Knoxville and only short walk to the the central business district.

Elegantly styled rooms feature a flat-screen TV, Hilton serenity bed with luxury linens, and free Wi-Fi.  Executive suites include access to the Executive Lounge and complimentary breakfast.

Keep up with your fitness regime in the on-site fitness center or take a dip in the rooftop pool. Business travelers can stay connected to the office in the on-site business centre.

The on-site restaurant the Market Cafe is open for breakfast, lunch and dinner and serves tasty American food in a relaxed atmosphere. Grab a-coffee-to-go in the on-site Starbucks or unwind in the Orange Martini lounge which is popular with locals meeting friends for evening cocktails.

The Hilton Knoxville hotel is ideally located to visit the University of Tennessee and it is also close to the McGhee Tyson Airport.


501 West Church Avenue, Knoxville, TN, 37902, USA
Telephone: +1(865)5232300 | Fax: +1(865)5256532 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Starbucks a Hit

Notwithstanding that there are coffee machines in each room a number of guests to the hotel still made their way to the on-site Starbucks for a morning and an afternoon coffee hit! Many people mentioned their relief at finding their favorite brew.

Excellent Location

Guests to the hotel made mention of its downtown location which was very convenient to the central business district, shopping, bars and restaurants.

Friendly Reception Staff

A number of previous and repeat guests to the hotel made special mention of the reception staff remarking that they were very friendly and helpful which made their check-in smooth and easy.

Negative Reviews

Tired and Worn

Some guest reviewers considered the appearance of this hotel tired and worn in comparison to similar properties across the Hilton brand. Guests who stayed in the standard rooms were particularly disappointed at the size of the rooms commenting that they felt cramped.

Lackluster Valet

Some guests did not have a good experience when dealing with the valet service attached to the hotel, with some previous guests commenting that the service was slow and unprofessional.

Noisy Air-Conditioning

Some guests did not have a restful nights sleep at the hotel due to noisy air-conditioning units and some guests suggested that the hotel would do well to invest in additional soundproofing between rooms.

Rating Overview

Rating trivago Rating Index based on 1660 reviews across the web
8.3 /10
  • Expedia
    8.6 /10
  • Hotels.com
    8.8 /10
  • Other Sources
    7.7 /10
8.3 out of 10 based on 1660 reviews