Mainstay Suites Knoxville

144 Merchants Drive Knoxville37912USA
Serviced apartment
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About Mainstay Suites Knoxville

Conveniently situated right off the I-75, MainStay Suites Knoxville offers spacious self catering accommodation especially popular with extended stay guests.

You’ll feel right at home in the spacious suites, that come equipped with kitchenettes with full size refrigerators, microwaves and hot plates. There’s also a separate cozy seating area with flat screen TV. There are pet-friendly rooms available for an additional fee.

Those who will be away from home for a while will appreciate the convenience of the onsite laundry, as well as the fully equipped fitness center, where they can continue with their regular workouts uninterrupted.

While a simple continental breakfast is served every morning, guests won’t go hungry at the other two mealtimes, with a number of great chain restaurants in the area, including a Cracker Barrel and Hooters.

Those headed to downtown Knoxville have a fairly simple five miles drive along the I-75 to reach it.

Contact

144 Merchants Drive , Knoxville, TN, 37912, USA
Telephone: +1(865)2470222 | Fax: +1(865)2470220 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Great dining nearby

Guests loved being so close to so many restaurants. They felt that they had a great choice without even having to get in their car. Hooters and Cracker Barrel were often mentioned by name as being good and situated almost right out front.

Easy to get to downtown Knoxville

A great many guests were actually headed to Knoxville for their business or leisure activities, often attending games at the University of Tennessee. They reported that the hotel’s location, right by the interstate, made it incredibly easy to get to the downtown core. It was pretty much just a case of quickly getting on the highway and driving along it for a few minutes.

Great pet-friendly accommodation

Guests who brought their dogs with them felt they were treated very well. They seemed to be especially impressed with the quality of the pet-friendly rooms, saying they were every bit as nice as the regular rooms.

Negative Reviews

Ant infestation

An extraordinary number of guests mentioned that they had major problems with ants in their rooms. It seemed that no matter how clean they kept the kitchenette surfaces they would simply appear, as if from nowhere.

Breakfast ends far too early

Unlike many other MainStay properties, this one seems to get a lot of leisure travelers. They definitely did not appreciate the relatively early hours that the hotel stopped serving breakfast. It would usually not be a problem for those on business, but leisure travelers would have liked to be able to sleep in a little.

Musty feeling in the rooms

Guests mentioned that the rooms could be a bit musty. The general feeling seemed to be that the building was old and showing its age, with one of the side effects being a pervasive musty smell.

Rating Overview

Rating trivago Rating Index based on 1508 reviews across the web
8 /10
  • partner_1500
    8.2 /10
  • Other Sources
    7.8 /10
8 out of 10 based on 1508 reviews