Quality Inn Merchants Drive

117 Cedar LaneKnoxville37912USA
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About Quality Inn Merchants Drive

Situated off the Interstate 75 at the heart Knoxville, the pet-friendly Quality Inn Merchants Drive is only a five-minute drive to the Knoxville Convention Center. Furthermore, this two-star hotel is only a ten-minute drive from the Whittle Spring Golf Course.

All of the rooms have simple yet elegant designs. They are stylishly adorned using wooden & comfortable furnishings, and excellent fabrics. In addition, the rooms are equipped with LCD TVs, microwaves, coffee makers, and fridges.

The hotel features an outdoor swimming pool with a sun deck. Laundry facilities, parking area, and a computer station are also found on-site.

Free breakfast is served each day. Other dining options outside the hotel include Puleo’s Grill, Monterrey Mexican Restaurant, Cracker Barrel, Old Country Store, and El Chico.

Quality Inn Merchants Drive is just an eight-minute drive from the Sunsphere Tower. The Women's Basketball Hall of Fame can be reached through a 12-minute drive.


117 Cedar Lane, Knoxville, TN, 37912, USA
Telephone: +1(865)3423701 | Fax: +1(865)3423702 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Highly satisfactory breakfast is provided

It is highly recommended that you have your first meal of the day at this hotel. You don't need to go out because the food is more than satisfactory. The aroma of the hot items shows that fresh ingredients were used. Furthermore, the servers are very polite and efficient in replenishing the supply.

Reasonable rates are guaranteed

Staying at Quality Inn Merchants Drive during holidays will not affect your budget because the front desk staff is kind enough to offer you the same prices. They are also very considerate when it comes to cancellations. Moreover, your coupons are duly acknowledged.

Delicious free coffee can be tasted

One of the best things about this hotel is the free coffee. It smells good, and is not mostly made of water, unlike other free coffee in typical hotels. Moreover, the supply does not run out so you can always have another serving.

Negative Reviews

Pillows are small

The pillows may not be that big but they are fluffy. The pillow cases are gentle to the skin. Moreover, if you get a bit uncomfortable, you can ask for extra pillows. The staff will deliver them to your room as soon as possible.

Linens are dusty and have stains

There were times when the carpets are a bit dusty. Some of the curtains have stains which look like dried blood. Thus, you are advised not to walk in your room barefoot. You are also advised to call the staff so they can vacuum the floors again and provide replacements if necessary.

Small bathrooms

The bathrooms are not that big but the space is maximized well. They are spotlessly clean and most of the amenities look modern. Moreover, the water supply is also stable and you can still move properly despite the size.

Rating Overview

Rating trivago Rating Index based on 1851 reviews across the web
7.4 /10
  • partner_1500
    7.4 /10
  • Expedia
    7.2 /10
  • Hotels.com
    7.4 /10
  • Other Sources
    7.8 /10
7.4 out of 10 based on 1851 reviews