Zara's Boutique Hotel

Jalan Pantai Baru, SembulanKota Kinabalu88100Malaysia
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About Zara's Boutique Hotel

Situated two miles from beautiful Tanjung Aru beach, Zara's Boutique Hotel offers hotel accommodation with free Wi-Fi throughout at modern multi-storey premises in tropical Kota Kinabalu, East Malaysia. Found near Imago Shopping Mall, it boasts on-site parking.

Casual, contemporary rooms with mood lighting and city, mountain or sea views boast en suite bathrooms, flat-screen satellite TVs, safes, desks, minibars, air-conditioning, free bottled water and hot drinks provisions. Selected upgrade rooms add floor-to-ceiling windows.

Children can stay free. Conveniences comprise a 24-hour reception, lift, business centre, room service, massage, conference rooms and ironing equipment.

The on-site restaurant, De Patio Café, opens in time for breakfast, serving snacks, drinks and regional dishes. It also boasts outdoor terrace seating.

Found opposite a golf course, Zara's Boutique Hotel is ten minutes’ drive from Kota Kinabalu International Airport and Jesselton Point for ferries to stunning islands in the Tunku Abdul Rahman National Park. Mighty Mount Kinabalu is about 90 minutes’ drive away in Kinabalu Park, a World Heritage Site.


Jalan Pantai Baru, Sembulan, Kota Kinabalu, 88100, Malaysia
Telephone: +60(88)488976 | Fax: +60(88)487386 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel safe
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Modest rooms were clean and affordable

Travellers frequently found the rooms spacious, clean and cosy. Moreover, the mountain, sea and city views from many of the rooms had plenty of admirers. Budget-minded guests often remarked that their stays represented decent value for money as the rooms were fairly competitively priced for the area.

Handy location near shopping and airport

With a large shopping mall and a golf course nearby, there was something for everyone in the vicinity of this hotel in tropical Kota Kinabalu, East Malaysia. Furthermore, the location proved convenient for air passengers using Kota Kinabalu International Airport as the terminal was just a short drive away. Motorists welcomed the availability of on-site parking and the proximity of petrol stations. Another bonus was the proximity of the beach. Guests were also keen on being close to dining options and convenience stores.

Friendly members of staff

Visitors spoke highly of the helpful, professional and friendly personnel who offered great customer care and good local knowledge.

Negative Reviews

Mixed feelings about breakfast

The breakfast offering at the on-site restaurant divided opinion with several critics claiming there was a limited choice of appetising food on offer.

Cleanliness and maintenance problems

There were reports of cleanliness issues in some rooms. These included inadequately cleaned bathrooms and carpets that could have been better cleaned. Maintenance issues also arose for some guests, who described problems like tired-looking décor, malfunctioning door locks, poor TV reception, damaged walls, weak water pressure and aging mattresses plus shabby fixtures and fittings.

Nuisance noises and smells detected

According to some light sleepers, several rooms facing the main road were exposed to occasional street noise. There were also reports that lingering smoky odours bothered critics in some parts of the hotel.

Rating Overview

Rating trivago Rating Index based on 105 reviews across the web
6.9 /10
  • Other Sources
    7.6 /10
6.9 out of 10 based on 105 reviews