DoubleTree by Hilton Hotel Kuala Lumpur

The Intermark, 348, Jalan Tun Razak, Kampung Datuk Keramat, Kuala Lumpur, Kuala Lumpur, 50400, MalaysiaKuala Lumpur50400Malaysia
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About DoubleTree by Hilton Hotel Kuala Lumpur

The DoubleTree by Hilton Kuala Lumpur hotel is 10 minutes walk from the famous Petronas Twin Towers and is situated near the centre of downtown Kuala Lumpur.

Modern guest rooms feature satellite TV, Wi-Fi, signature Doubletree Sweet Dreams bedding, sofa and complimentary bathroom amenities.

Maintain any fitness regime in the on-site gym or cool off in the outdoor saltwater swimming pool. Business travellers also have access to the 24 hour business facilities including 37,000 sq.ft of available meeting space.

Guests can indulge any taste, with five hotel restaurants to choose from including the award winning Makan Kitchen, the Axis Lounge, The Food Store, the Cellar Door and for lovers of Italian, Tosca.

The hotel offers guests a complimentary shuttle bus to nearby attractions and guests are spoilt for choice with the Kuala Lumpur Convention Center, The Intermark and the Pavilion Kuala Lumpur within easy walking distance.

Contact

The Intermark, 348, Jalan Tun Razak, Kampung Datuk Keramat, Kuala Lumpur, Kuala Lumpur, 50400, Malaysia, Kuala Lumpur, 50400, Malaysia
Telephone: +60 321727272 | Fax: +60 321727270 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Doctor on site
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Organized activities for kids

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Great Recreational Facilities

The pool and the on-site gym rated positively across a number of reviews with many previous guests remarking how clean and well kept these areas were by hotel staff.

Bountiful Breakfast Buffet

The Makan Kitchen is renowned for its food and breakfast is no different, with a number of past visitors commenting on the delicious buffet and made to order dishes. Visitors who ate in one of the other four restaurants also commented on the fresh tasty breakfast options available.

Excellent Executive Lounge

A number of business travellers and Diamond or above Hilton Honours members who stayed on the executive floor, and thus had access to the executive lounge, raved about the standard of the lounge commenting on the view, food and complimentary drinks available.

Negative Reviews

Problems With Cleaning

Whilst this hotel had some good reviews about the cleanliness of common areas, a number of reviewers were not at all happy about the standard of cleaning in the rooms, with some citing moldy tiles and foul smells from bed linen as major turn-offs.

Miscommunication Between Staff

Some visitors to the hotel remarked that they had tried to communicate to staff their special needs during their stay, but these were not passed onto or listened to correctly by staff, which resulted in these guests not receiving their additional amenity and thus these guests left less than positive reviews about inter-staff communication.

Dodgy Wi-Fi

A common complaint amongst previous guests to the hotel was the lack of a stable WI-Fi signal. It seems that visitors did not have any trouble getting onto Wi-Fi but had great difficulty staying on and doing basic tasks, as the signal strength was very week and its capacity overloaded.

Rating Overview

Rating trivago Rating Index based on 6379 reviews across the web
9.1 /10
  • lovevacations
    10 /10
  • ebookers.com
    9.1 /10
  • Other Sources
    8.6 /10
9.1 out of 10 based on 6379 reviews