Royale Chulan Bukit Bintang (ex. The Royale Bintang Kuala Lumpur)

17-21, Jalan Bukit BintangKuala Lumpur55100Malaysia
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About Royale Chulan Bukit Bintang (ex. The Royale Bintang Kuala Lumpur)

Located in the heart of the Golden Triangle and 15 minutes from the Petronas Twin Towers, guests can enjoy a spacious outdoor swimming pool, fitness centre and spa, all within minutes of some of the best shopping in Kuala Lumpur.

Rooms and suites come with satellite TV, tea and coffee making facilities and a safe. Beat the heat with individually controlled air-conditioning and enjoy Internet access in rooms located on Club floors.

Stop into the Royal Club Lounge for complimentary Wi-Fi, continental breakfast, and refreshments. The fully equipped business centre has everything that you need to get some work done, and there are also meeting facilities on site.

Sunflowers Brasserie has a selection of local and international dishes, and the Cafe Royale & Bar provides a fun atmosphere for watching sports or enjoying live entertainment.

Kuala Lumpur International Airport is 50 minutes from Royale Chulan Bukit Bintang (ex. The Royale Bintang Kuala Lumpur) hotel.

Contact

17-21, Jalan Bukit Bintang, Kuala Lumpur, 55100, Malaysia
Telephone: +60(3)21439898 | Fax: +60(3)21459558 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Hydrotherapy
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

A good first impression.

Friendly and welcoming reception staff got the visit off to a great start, and guests appreciated that hotel employees were polite and professional. Guests sometimes had issues with their rooms, and staff were readily available to rectify the problem.

Walkable location.

It was easy to hit the ground running for a day of sightseeing. Attractions were accessible, and places like the monorail stop, Starhill Gallery, and Lot 10 were within minutes on foot, making this a top-rated location in the city.

Start the day off right.

Breakfast was a hit here, with many guests saying that the selections were more than enough to satisfy both Western and Asian palates. If you want a tasty beginning to your day, be sure to stick around in the morning.

Negative Reviews

Time for a refresh.

Guests said that rooms and common areas are starting to look tired and are in need of some updating. Wallpaper and carpet in hallways was due for a replacement, and guests said that everything from fixtures to furniture could have benefited from an overhaul.

Questionable cleanliness.

This hotel unfortunately didn't pass the white glove test, with dirt and dust a typical occurrence. Bathrooms were also an unwelcome sight, and mould caused a number of guests to ask for a different room.

Watch out for smoke.

Smokers will like the fact that there are floors in this hotel designated for smoking, but non-smokers said that the smell of cigarettes often permeated areas that were supposed to be off limits to smoke.

Rating Overview

Rating trivago Rating Index based on 2977 reviews across the web
6.4 /10
  • lovevacations
    6.0 /10
  • Other Sources
    6.5 /10
6.4 out of 10 based on 2977 reviews