The Face Suites Kuala Lumpur

1020, Jalan Sultan IsmailKuala Lumpur50250Malaysia
Show more hotels

About The Face Suites Kuala Lumpur

Located at Kuala Lumpur’s Golden Triangle and offering magnificent views of the city’s skyline, The Face Suites Kuala Lumpur takes pride in its rooftop infinity pool, kids’ wading pool, and modern fitness centre. The iconic Petronas Twin Towers is just a 17-minute walk from this luxurious all-suite hotel.

The spacious accommodations are fully air-conditioned and boast en-suite bathrooms with free toiletries and hairdryers, LED cable TVs, ironing facilities, and safety deposit boxes. There are also living areas and kitchenettes with microwave oven, refrigerator, and dishwasher fitted in the rooms.

The Face Suites Kuala Lumpur provides complimentary secured parking and Wi-Fi access all throughout. Laundry/dry cleaning, printing/fax, and limousine services are offered at the 24-hour front desk.

Meals can be prepared at the in-room kitchen. Guests can also enjoy light meals and beverages at the on-site bar & lounge.

Within 1.2 miles from this property are the Petaling Street Flea Market, KLCC Shopping Centre, and Merdeka Square.


1020, Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia
Telephone: +6(03)21681688 | Fax: +6(03)21681699 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Concierge
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Towels at the pool / beach
  • Washing machine

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • WiFi in rooms


  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Impressive rooftop infinity pool!

The highlight of the property is its infinity pool which offers a stunning view of the famous Petronas Tower and the Kuala Lumpur City skyline. Aside from the marvellous views, guests also loved that the pool is spotlessly clean and seemed to always have the perfect temperature for swimming day or night.

Spacious rooms and overall facilities

Everything in this hotel is spacious according to guests! The reception area is huge, which gives the hotel a good first impression. Each individual apartments is also spacious and has modern touch to it that impressed the previous guests.

Complete in-room amenities

Guests are able to find everything they need inside the rooms. Each has a fully equipped kitchen, clean bathroom, large-sized beds, a working area with desk and chairs, and plenty of closet space. There are even washing machines in some accommodations.

Negative Reviews

Lacks on-site dining option

The hotel does not have any restaurant, aside from the small cafe which, according to guests, have very limited food and is too small to accommodate many people. Bars and other dining alternatives are a little far from the property as well.

Ant problems can be encountered

A lot of guests complained seeing ants in their rooms. Others said they only saw them on the walls and weren't really bothered, but a number of guests commented that there were many ants on their beds. Most of them had to ask for an insect spray at the front desk.

Hit-and-miss housekeeping

There were days when the housekeeping service was top-notch, but usually, they seem to forget cleaning the bathroom and replacing the toilet papers. Guests were also exhausted in requesting to the housekeepers many times just to change the sheet of their beds.

Rating Overview

Rating trivago Rating Index based on 3594 reviews across the web
8.8 /10
  • Expedia
    8.8 /10
    8.8 /10
    8.7 /10
  • Other Sources
    8.7 /10
8.8 out of 10 based on 3594 reviews