The Ritz-Carlton, Kuala Lumpur

168 Jalan ImbiKuala Lumpur55100Malaysia
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About The Ritz-Carlton, Kuala Lumpur

Located in the Golden Triangle District of Kuala Lumpur, Ritz-Carlton Kuala Lumpur offers the best in luxurious accommodations with magnificent city views. The hotel is a 5-minute walk from the historic Royal Selangor Golf Club.

Complimentary in-room bottled water and newspapers are offered to guest each day. Rooms also feature a marble bathtub with separate shower, flat-screen LCD TV, workstation, evening turndown service and butler service. Wi-Fi is available for an additional charge.

Ritz-Carlton Kuala Lumpur has a fully equipped fitness centre along with a swimming pool, Jacuzzi and sauna. The hotel’s spa offers guests a chance to relax both the mind and body.

The are four restaurants at the hotel including Cesar’s which serves breakfast and offers guests a chance to see the meal be made by chefs from the theatre kitchen.

Bukit Bintang and Pavilion Mall can be reached in five-minutes by walking while KLCC Park is a 15-minute walk from the hotel.


168 Jalan Imbi, Kuala Lumpur, 55100, Malaysia
Telephone: +60 321428000 | Fax: +60 327118143 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Massage
  • Sauna
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Trademark service.

Guests say the hotel’s staff provides service worthy of the Ritz-Carlton. The professional staff is extremely knowledgeable and will be able to answer any questions you may have. Visitors also highlight the butler service as being a great feature.

Good in the neighbourhood.

The hotel’s location is away from the hustle and bustle of central Kuala Lumpur but the local Bukit Bintang neighbourhood has a lot going on. Visitors point out there are many restaurants and shops nearby as well as a few parks and a golf course.

Breakfast and a show.

You can not only enjoy eating your breakfast but see it get created as well. Cesar’s prides itself on its theatre kitchen where you are able to see the chefs in action. There is also a small breakfast buffet available too should you want something more tr

Negative Reviews

Work in progress.

The hotel is currently undergoing a renovation that is much needed according to guests who say the hotel was starting to feel dated. However, this comes at a cost as visitors note the on going construction is noisy and takes away from the ambiance of the

Housekeeping makes a mess.

Guests point out that the housekeeping at the hotel struggles at times to perform their tasks. There were instances when the turndown service wasn’t carried out or rooms weren’t cleaned and towels and linens replaced during the day.

Wi-Fi goes missing.

The Wi-Fi at the hotel can encounter some dead spots in the rooms that can leave you frustrated. Guests say they had trouble locating the Wi-Fi signal in the rooms which is an annoyance when trying to use the internet.

Rating Overview

Rating trivago Rating Index based on 1398 reviews across the web
8.9 /10
  • Expedia
    8.8 /10
    8.7 /10
  • Zoover
    9.4 /10
  • Other Sources
    8.8 /10
8.9 out of 10 based on 1398 reviews