Permai Hotel Kuala Terengganu

987, Jalan Sultan Mahmud, Kuala Ibai,Kuala Terengganu20400Malaysia
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About Permai Hotel Kuala Terengganu

Centrally located in Kuala Terengganu, just over a ten-minute drive from the Waterfront, Permai Hotel Kuala Terengganu boasts an outdoor swimming pool and a fully-equipped fitness centre.

Each air-conditioned room boasts a separate seating area with desk and flat-screen TV. Other in-room facilities include a telephone, coffee maker, and mini fridge. Family rooms are also available.

At Permai Hotel Kuala Terengganu, guests are able to get work done in the business centre, and hold conferences in the meeting rooms. Other on-site facilities include a 24-hour front desk, on-site parking, and free Wi-Fi.

Traditional Asian foods as well as western dishes are on offer during the buffet breakfast served at the on-site restaurant. Buffet lunch and dinner are also prepared daily.

Guests can visit the central market (Pasar Payang) during their stay, which is just a ten-minute drive away. The nearest beach is less than a ten-minute walk from the hotel. The impressive Crystal Mosque is 20 minutes away by car.


987, Jalan Sultan Mahmud, Kuala Ibai,, Kuala Terengganu, 20400, Malaysia
Telephone: +60(9)6222122 | Fax: +60(9)6222121 |

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Free WiFi in lobby
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Room safe
  • Television

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Spacious rooms

Guests are more than pleased with the amount of space their room offers at this hotel. The generously sized rooms are well thought out, making maximum use of the floor area. This gives guests plenty of space to feel comfortable and store their luggage.

Great breakfast every morning

The on-site breakfast is enjoyed by guests every morning. A selection of fresh foods are prepared and offered in a buffet service. Guests are pleased with the amount of food on offer, as well as the taste of the food.

Great location

This hotel’s convenient location is what draws a lot of travellers to stay. Guests are able to easily access public transport, as well as walk to some of the most popular attractions in the city. Restaurants and small shops are also within close walking distance.

Negative Reviews

Sluggish and unfriendly service

Complaints regarding the slow service have been brought to attention by guests. Reviews suggest that the staff are not as quick as they should be to answer questions or respond to requests. Guests also feel as though the staff should be friendlier when offering their services, as guest feedback suggests that the staff are not as welcoming as they should be.

Updates are needed

According to reviews, the hotel's interiors are in need of a few updates and some general maintenance work. Guests notice that the furniture is dated as well as the décor, which is said to need replacing.

Rating Overview

Rating trivago Rating Index based on 254 reviews across the web
6.7 /10
  • Expedia
    7.2 /10
    7.0 /10
  • Other Sources
    6.6 /10
6.7 out of 10 based on 254 reviews