Swiss Garden Resort And Spa, Kuantan

2656-2657, Mukim Sungai Karang
Balok Beach, Berserah
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About Swiss Garden Resort And Spa, Kuantan

Nestled on the fine sands of Balok Beach, Swiss Garden Resort And Spa, Kuantan takes pride in its large lagoon-style outdoor pool with sun loungers, modern fitness centre, sauna and steam rooms, and fully-equipped meeting facilities.

Offering balconies with sea or garden views, all rooms are equipped with modern amenities such as LCD cable televisions, safes, and fridges. Upgraded rooms add seating areas, while suites include romantic private Jacuzzis.

Swiss Garden Resort And Spa, Kuantan features a flood-lit tennis court and a kid’s club. The full-service Samsara Spa offers Balinese and traditional Malaysian massages and extensive beauty treatments. A shuttle service to Kuantan town and guest parking are offered for free.

Three restaurants and two bars are available on site. The open-air Garden Terrace Restaurant serves international dishes while The Blossom specialises in authentic Chinese cuisine. Exotic cocktails coupled with live music can be enjoyed at the Malibu Pub.

Natural Batik Village, where batik painting lessons are offered, is about two kilometres from the resort.


2656-2657, Mukim Sungai Karang
Balok Beach, Berserah
, Kuantan, Malaysia

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Free WiFi in lobby
  • Outdoor swimming pool
  • Parking garage
  • WiFi in lobby

Room facilities

  • Bathroom with shower
  • Internet
  • Television
  • WiFi in rooms

Positive Reviews

Beautiful beachfront location

Guests value the splendid beachfront location of this resort. They enjoy strolling along the beach, as it is usually clean and has fine sand. The sunrise view from the beach is also found to be glorious.

Enjoyable, large swimming pool

There is a lagoon-style outdoor swimming pool available on site, which guests greatly appreciate. The pool is large and has a separate area for kids and adults. Reviewers say the pool is deep enough for an enjoyable swim. The area is also well-maintained and has enough sun loungers.

Spacious rooms with private balconies

Guests report that the rooms have an airy ambiance because of the big space. Due to the spaciousness, the rooms are well-suited for families with children. Guests also adore the private balconies, which offer lovely views of the gardens, the pool, or the sea.

Negative Reviews

Dated in-room decor and furnishings

Reviews indicate that the decor and furnishings of the rooms need updates and touch-ups. Most of the amenities look dated and the furniture is quite rundown. Moreover, guests note that some of the beds are old and uncomfortable because they can feel the springs and wires of the mattresses.

Slow reception services

Guests complain about the overall service provided by the front desk staff. They state that the check-in process is terribly slow, and there is often a long queue at the reception area. They often have to wait about an hour or more before they can get the keys to their assigned rooms.

Mediocre breakfast buffet

The breakfast buffet receives negative reviews. Guests find the food is just average and not all that tasty. The coffees and teas seem diluted and tasteless. In addition, reviewers frequently claim that the breakfast spread is repetitive.

Rating Overview

Rating trivago Rating Index based on 18 reviews across the web
7.8 /10
7.8 out of 10 based on 18 reviews