Best Western Bayou Inn and Suites

1320 North Martin Luther King HighwayLake Charles70601USA
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About Best Western Bayou Inn and Suites

Best Western Bayou Inn and Suites offers 3-star accommodation which caters to both the leisure and business traveller.

All rooms are air conditioned and include free Wi-Fi, cable TV, microwave, refrigerator, desk, free calls, hairdryer, tea and coffee making facilities. Upgraded rooms feature a kitchenette with a stove top and conventional oven.

The hotel offers 24-hour front desk reception, tours/ticket assistance, business centre, fitness centre, outdoor pool, garden, laundry facilities and free parking. Up to two children under the age of 18 can stay free of charge when accompanied by an adult.

A complimentary buffet breakfast is offered each morning.

Best Western Bayou Inn and Suites is a 12-minute drive away from McNeese State University. The Lake Charles Civic Center, the Children's Museum Lake Charles and the Imperial Calcasieu Museum can be reached within a 10-minute drive.

Contact

1320 North Martin Luther King Highway, Lake Charles, LA, 70601, USA
Telephone: +1(337)9905325 | Fax: +1(337)9905538 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Telephone
  • Television

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Close to casino and other attractions

Great location with easy access to shops and a choice of local dining options. A number of casinos are within short driving distance. The Lake Charles Convention and Visitors Bureau, Imperial Calcasieu Museum and North Beach Interstate 10 can be reached within a 10-minute drive.

Warm hospitality

Guests described the staff as courteous, friendly, helpful, generous and professional. The check-in process is quick and simple. Any problems are also addressed in a quick and efficient manner. Guests were made to feel welcome and cared about during their stay.

Comfortable and pleasant stay

The rooms are spacious, well appointed and kept spotlessly clean. The beds are comfortable and the Wi-Fi reliable. Despite being located on a highway guests reported that the rooms are quiet and afford a good nights' sleep. The included breakfast was also tasty and plentiful.

Negative Reviews

Smoking rooms

Although the hotel offers non-smoking rooms, mix-ups do occur at times. Guests complained of booking a non-smoking room only to find themselves being booked in a room that smelled of stale smoke. Other guests were bothered by the strong smell of bleach that came from the bathroom.

Indifferent staff

Some guests had negative customer service experiences with staff who seemed to be unfriendly and aloof. Some staff gave the impression of being indifferent to guests' needs as their complaints were not always addressed.

Lack of thorough cleaning

While the rooms are kept neat, they do not appear to be thoroughly cleaned. Mold has been found growing on the bathroom walls. Surfaces are dusty, not properly clean and at times evidence of previous guests can be found in the rooms.

Rating Overview

Rating trivago Rating Index based on 629 reviews across the web
7.8 /10
  • Other Sources
    7.8 /10
7.8 out of 10 based on 629 reviews