Quality Inn & Suites Lake Charles

3211 Venture Park DriveLake Charles70615USA
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About Quality Inn & Suites Lake Charles

The Quality Inn & Suites Lake Charles places guests near the Mallard Cove Golf Course and the Oak Park Square Shopping Center. The hotel features a business center and a seasonal outdoor pool.

Rooms include amenities such as flat-screen TVs, coffee makers, and free Wi-Fi. Select rooms also feature a microwave and mini-fridge. Suites with whirlpool tubs are available.

Facilities at this hotel include free on-site parking, a 24-hour front desk with multilingual staff, and free weekday newspapers. Services such as valet cleaning and guest laundry are available at extra cost.

The Quality Inn & Suites Lake Charles serves a free continental breakfast buffet. Nearby dining options include Taco Bell, the Kyoto Japanese Steakhouse, and the El Dorado Mexican Grill.

The hotel lies within five miles of McNeese State University and Lake Charles Little Theatre, nine miles from Lake Charles Regional Airport, and 40 miles from the Creole Nature Trail.

Contact

3211 Venture Park Drive, Lake Charles, LA, 70615, USA
Telephone: +1(337)4800898 | Fax: +1(337)4801819 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Computer with internet
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Washing machine

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Ironing board
  • Satellite TV
  • Telephone
  • Television

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Low price

Few guests are completely positive about this hotel. In fact, many find at least one cause for complaint. On the plus side, it is cheap. In a pinch, guests who are on a tight budget can pay for a night here and have essentials like parking, breakfast, and Internet thrown in for the same price.

Pet-friendly rooms

It's not just the prices that attract guests here. Many choose this hotel as it is one of the few in the area that will accommodate pets. If you need a pet-friendly room, it might be worth checking if a room is available here.

Renovations due to take place

The management of this hotel appears to be planning some updates and refurbishment around the property, which is due to take place soon. Given some of the negative feedback about the current state of the hotel, this can only be a good thing.

Negative Reviews

Run down property

Many guests describe this hotel as seriously run down. Rooms and public areas of the hotel seem dated and tatty in many places. Carpets are stained and there are strange and unpleasant smells to deal with.

Dubious customer service

A number of reviews suggest that a little bit of training for the hotel staff wouldn't go amiss. Members of the front desk team were seen arguing with each other and guests and the breakfast staff were overheard complaining about having to clean up.

Housekeeping concerns

Numerous guests complain about the standard of housekeeping. Guests find trash and items in the fridges left over from previous occupants of the rooms, there are multiple stray hairs, and some rooms are not serviced at all.

Rating Overview

Rating trivago Rating Index based on 1099 reviews across the web
6.9 /10
  • partner_1500
    7.2 /10
  • Other Sources
    7.0 /10
6.9 out of 10 based on 1099 reviews