The Prominence Hotel and Suites

20768 Lake Forest DriveLake Forest92630USA
Hotel
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About The Prominence Hotel and Suites

The Prominence Hotel and Suites is a three-star hotel with 60 rooms situated in Orange County, Lake Forest, USA. It is less than a mile from Serrano Creek Trail in the Foothill Ranch Community Park.

Rooms are equipped with microwave, refrigerator, air conditioner, work desk, safe, television, coffee/tea maker, iron/ironing board and sofa bed. Bathrooms are provided with shower/tub combination, hair dryer and free toiletries. Suites add touch screen computers.

Pets are allowed as per the applicable charges. Parking and Wi-Fi are complimentary. Guests can enjoy the outdoor pool, computer station and hot tub/Jacuzzi. Services like elevator, laundry, 24-hour front desk and free newspapers in lobby are offered.

Complimentary breakfast includes a cooked-to-order omelette station and buffet. Few restaurants are located close by.

John Wayne/Orange County Airport is 20 minutes away and Heritage Hill Historic Park is half an hour away from The Prominence Hotel and Suites.

Contact

20768 Lake Forest Drive, Lake Forest, CA, 92630, USA
Telephone: +1(949)9001288 | Fax: +1(949)9001299 |

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Room service
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Wholesome breakfast

Along with the usual buffet, the breakfast includes cooked-to-order omelette stations that serve fresh and well-cooked eggs. Buffet spread includes everything from breads, fruits, hams, bacons, waffles and pancakes to all the dairy products. The sumptuous breakfast charged up the guests for the entire day.

Ample parking space

There is sufficient parking space and guests could park their cars without much inconvenience. Parking lot has a Subway and Starbucks outlet too where the guests can relax and grab a bite. If the front parking space gets filled, there is a parking lot behind the hotel too.

Good rooms and suites; helpful staff

Rooms and suites looked relatively new. Beds were comfortable and bathrooms were also clean. In fact, the entire property is quite well-maintained as compared to many other hotels. Staff members are very helpful and go out of their way to lend a helping hand at any hour of the day.

Negative Reviews

Slow and noisy elevator

The elevator was very noisy and seemed to take forever to reach the floors, even though the hotel is only three-storied. Guests felt that using the stairs was a better option rather than waiting for the elevator.

Noisy air conditioner

Having a loud air conditioner in the rooms was found to be a big no-no for most of the guests. It was so loud that they had difficulty in falling asleep.

Slow Wi-Fi

Wi-Fi connection was very slow and confusing. Guests could not connect as many devices as they wanted. It required typing the password every time the device was turned on.

Rating Overview

Rating trivago Rating Index based on 295 reviews across the web
8.6 /10
  • Other Sources
    8.6 /10
8.6 out of 10 based on 295 reviews