Timber Ridge Lodge & Waterpark

7020 Grand Geneva WayLake Geneva53147USA
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About Timber Ridge Lodge & Waterpark

Located at Lake Geneva in Wisconsin, Timber Ridge Lodge & Waterpark is a 3-star resort for the whole family, featuring a year-round indoor water park.

All rooms are air conditioned and include climate control, kitchen with cookware, dishwasher, microwave, stovetop and refrigerator, separate seating area, fireplace, hairdryer, jetted bathtub, patio, tea and coffee making facilities. Wi-Fi, toiletries, bottled water, newspapers and local calls are all complimentary.

Amenities include 24-hour front desk , concierge service, business center, full-service spa, ski storage and free ski shuttle, water park, children’s pool, arcade/game room, wedding service and on-site shopping.

The two on-site restaurants, Hungry Moose Food Court and Smokey Bar-B-Que House, are open for breakfast, lunch and dinner.

Timber Ridge Lodge & Waterpark includes on-site activities such as golfing, yoga and pilates classes, hiking, kayaking and skiing. Chicago is less than 2-hours drive away.

Contact

7020 Grand Geneva Way, Lake Geneva, WI, 53147, USA
Telephone: +1(866)6364502 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Business center
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting
  • Kids' club
  • Kids' playground
  • Organized activities for kids

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Well equipped lodgings

The guest rooms are spacious, well presented and kept clean by daily housekeeping. The beds are comfortable and afford a good nights' sleep. Guests wishing to self cater will be pleased with the fully equipped kitchen which is stocked with cookware. The fireplace and spa tub are also welcome luxuries.

Family oriented with fun activities

The waterpark has a range of slides and activities that are a great adventure for the kids. Lake Geneva is a 5-minute drive away where you can swim and rent boats. Other activities include on-site horseback riding, skiing kayaking and ski lessons.

Friendly service

The staff are friendly, caring and service-oriented, seeking to ensure that you have a comfortable, relaxed and fun-filled stay.

Negative Reviews

Family-friendly means noisy at times

The resort area can be very noisy and crowded particularly during busy periods, according to guest reviews. Groups of children and young people in particular can be noisy and their movements and conversations loud, the sound of which can be audibly heard between the guest rooms. Some guests reported that they did not sleep very soundly during their stay.

Worn out premises

Some guests had the impression that the resort is run down and in need of updating, as well as raising their standards of cleanliness. The public areas, including the swimming pool area, were not always regularly cleaned resulting in messy surrounds and dirty facilities. Carpet in the rooms and hallways are also stained and in need of a good clean, according to some guests.

Slow reaction to negative reports

Some guests felt that some staff were indifferent to their needs, as they seemed unconcerned when reports were made about the low standard of cleanliness.

Rating Overview

Rating trivago Rating Index based on 1710 reviews across the web
8.5 /10
  • Other Sources
    8.4 /10
8.5 out of 10 based on 1710 reviews