Howard Johnson Express Inn - Lenox

462 Pittsfield Rd.Lenox01240USA
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About Howard Johnson Express Inn - Lenox

Howard Johnson Express Inn - Lenox is a casual low-rise hotel surrounded by the scenic Berkshire Mountains. It is located on Routes 20 and 7.

There are 36 airy rooms with free Wi-Fi, flat-screen TVs and work desks as well as chairs. All the rooms are also equipped with refrigerators, microwaves and coffeemakers. Some rooms have separate seating/dining areas and pull-out sofas.

The hotel has an outdoor pool, a hot tub and a sauna. Other amenities include a 24-hour front desk with multilingual staff, free Wi-Fi in common areas of the hotel and complimentary on-site parking.

Free continental breakfast is provided and there’s tea/coffee in the common area. Additionally, there are many restaurants nearby.

Arrowhead Museum, Kennedy Park and Bousquet Ski Area are just within two miles from the Howard Johnson Express Inn - Lenox hotel.

Contact

462 Pittsfield Rd., Lenox, MA, 01240, USA
Telephone: +1(413)4424000 | Fax: +1(413)4437954 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Computer with internet
  • Deck chairs / Lounge chairs
  • Express check-in / out
  • Free WiFi in lobby
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna

Accessibility

  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Clean and spacious rooms

Rooms in the hotel are spotless, clean and maintained spic and span. There is loads of space in the room with area to walk around freely. The décor of the rooms is simple but fresh. Guests said that the they had a nice time relaxing in the rooms as they were up-to-date and comforting with all the amenities.

Excellent location

The hotel is located in the heart of Lenox, just on Route 20. Its easily accessible by road transport and is quick to locate. There are many restaurants and bars in the area close by from the hotel. Plus, major tourist attractions are also located within a short drive. Guests said that the hotel was centrally located for all activities.

Polite and helpful staff

Staff at the hotel was extremely professional and extended excellent customer service to the guests. They greeted the guests with a warm welcoming attitude, were polite and cordial as well as were available whenever their assistance was required.

Negative Reviews

Overpriced

Rates charged for stay at the hotel were way too expensive as compared to other hotels of the same category in that locality feel guests. Moreover, the amenities were not up to the mark and there was scope for a lot of improvement said the guests.

Noisy surroundings

The hotel is located on a busy road and there is constant noise of vehicles passing by. Even sounds from neighboring rooms were easily audible, thus disturbing peace of the guests.

Limited breakfast

Breakfast served in the hotel was disappointing. There was hardly any variety offered and the menu was repeated every day. Guests said that the breakfast used to be over very early as opposed to the time mentioned. Moreover, the breakfast room was so small, that everyone had to bring food back to their room.

Rating Overview

Rating trivago Rating Index based on 657 reviews across the web
7.3 /10
  • Other Sources
    7.4 /10
7.3 out of 10 based on 657 reviews