Yankee Inn

461 Pittsfield RoadLenox01240USA
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About Yankee Inn

Yankee Inn is a family-oriented property situated in Lenox that features an outdoor pool, an indoor pool, a hot tub and free breakfast.

Non-smoking rooms feature a television with cable channels, a private balcony, coffee and tea facilities, a hair dryer, air conditioning, a refrigerator and a microwave.

Services and amenities offered at the hotel include a fitness centre, complimentary Wi-Fi, free parking, a picnic area and 24-hour front desk.

A complimentary continental breakfast is served each morning at the hotel dining room and a bar and lounge is open to guests on Fridays and Saturdays.

Yankee Inn is located close to many attractions including Berkshire Museum, October Mountain State Forest, Kennedy Park, Pittsfield Country Club, Pleasant Valley Wilderness Sanctuary, Arrowhead Museum and Bousquet Ski Area.  There are also hiking and biking trails nearby.

Contact

461 Pittsfield Road, Lenox, MA, 01240, USA
Telephone: +1(413)4993700 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel bar
  • Indoor swimming pool
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage

Room facilities

  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Ironing board
  • Telephone
  • Television

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible paths / hallways
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Accommodating Staff go Above and Beyond

Guests reported that from the time they arrived at Yankee Inn, staff went above and beyond to ensure every guest was happy and comfortable. Staff members acknowledge guests immediately upon arrival, they resolve issues as quickly as possible, they are patient with everyone including children and they have no problem helping guests decide what to see in the area.

Spacious, Clean Rooms

The guest rooms are quite spacious with lots of room to move about and store personal items. Guests also reported that the rooms are spotless, there are plenty of amenities, there's a lot of natural light coming into the rooms, beds are comfortable, bathrooms are large and the walls are soundproof.

Excellent Breakfast with Plenty to Choose From

The breakfast served at this hotel is extensive beyond a typical continental breakfast with lots of quality, fresh and well-prepared items to choose from. Everything from bagels to fresh fruit to a wide range of cereals is available.

Negative Reviews

Rooms are Cramped and Dated

The rooms at Yankee Inn are small with hardly any room to turn around and the furnishings and decor are old-fashioned. Guests also reported malfunctioning Wi-Fi, stained carpet, tattered upholstery, uncomfortable beds, poor lighting, broken locks on doors, chipped paint on walls, a lack of soundproofing, a musty smell, loud air conditioning and poor showers with a lack of hot water and water pressure.

Poor-quality Breakfast with Little to Choose From

Guests reported that there isn't much to choose from at breakfast and what's available is of poor-quality with stale and tasteless items and a lack of fresh fruit.

Unprofessional, Uninterested Staff

Guests reported being greeted by grumpy staff who seemed disinterested in serving them. This low level of service continues throughout an entire stay with long waits to be checked in, issues with overbooking that result in guests having to find alternative, last-minute accommodations, staff members who provide misleading information about the area and staff who drink, smoke and talk loudly close to guests' rooms.

Rating Overview

Rating trivago Rating Index based on 1556 reviews across the web
8 /10
  • ebookers.com
    8.0 /10
  • Other Sources
    7.9 /10
8 out of 10 based on 1556 reviews