Suburban Extended Stay Hotel Lewisville

1920 Lakepointe DriveLewisville75057USA
Hotel
Loading
Show more hotels

About Suburban Extended Stay Hotel Lewisville

The Suburban Extended Stay Hotel offers convenient accommodations near the DFW airport.

All rooms feature free Wi-Fi, air-conditioning, TVs, windows that can be opened, irons and ironing boards and full kitchens, which include a microwave, a fridge and a coffee machine. The hotel offers smoking and non-smoking rooms, and guests may choose between a king or a queen bed or two queens or doubles.

The hotel boasts a heated pool, limited front-desk services, weekly housekeeping services, laundry facilities, a gym, on-site parking and pets may stay for an additional fee.

Dining options within walking distance include Joe’s Crab Shack, Chili’s Grill & Bar, The Border Mexican Grill & Cantina and Outback Steakhouse.

The Suburban Extended Stay Hotel is located a few miles from Vista Ridge Mall and Sandy Lake Amusement Park, and DFW can be reached in 15 minutes of driving and Six Flags Over Texas in 30 minutes.

Contact

1920 Lakepointe Drive, Lewisville, TX, 75057, USA
Telephone: +1(972)4597777 | Fax: +1(972)4597400 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Internet
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Convenient location

Guests liked the hotel's surroundings with the lake nearby while still being able to quickly reach the highway, several department stores as well as many restaurants. They also noted that it was an ideal location for a brief layover based out of the DFW airport.

Comfortable rooms

The hotel rooms include useful amenities like an air-conditioner and a kitchenette stocked with everything you might need to cook, which guests found to be quite convenient also for a longer stay.

Budget-friendly without missing out

Even though guests found the hotel to be quite affordable, they also noted that you had such great amenities like a decent-sized pool and laundry facilities on site.

Negative Reviews

Housekeeping troubles

Several guests suspected that the rooms had not been cleaned prior to their arrival, as they encountered stained sheets, hair in the beds and leftover trash. Others also noted that the floors seemed as though they hadn't been thoroughly cleaned in a while and that the housekeeping staff appeared to only have done a rather superficial cleaning.

Some room complaints

According to many guests, the Wi-Fi signal is anything but reliable and the rooms are starting to age. Guests stated that appliances like the TV, microwave or light fixtures were broken or malfunctioning, the beds were uncomfortable, the carpets and curtains were worn and some of the rooms smelled of smoke. They noted that there doesn't seem to be any soundproofing in the rooms, as they could hear conversations and movement from other rooms as well as the noise outside from the next-door bar.

Staff not always the best

As guests pointed out, several of the staff members, especially those manning the front desk, appeared rather disinterested in providing adequate customer service and were reported to be unprofessional, curt and not very accommodating.

Rating Overview

Rating trivago Rating Index based on 556 reviews across the web
6.4 /10
  • partner_1500
    6.6 /10
  • Other Sources
    7.0 /10
6.4 out of 10 based on 556 reviews