Altis Grand Hotel

Rua Castilho Nº11Lisbon1269-072Portugal
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About Altis Grand Hotel

The Altis Grand Hotel is a landmark five-star hotel in Lisbon. It is identified as one of the iconic symbols of Portuguese hospitality, history and culture. The hotel has been popularly known by guests for its excellence and quality of its services.

All rooms and suites are equipped with an LCD TV with digital guest service, coffee machine, a safe, mini bar, work station, hairdryer, pillow menu, down duvets and Wi-Fi.

The hotel’s amenities include 20 meeting rooms that could accommodate 750 people, and the GSpa, that commits itself to the health improvement and well-being of its guests.

Breakfast is free. There's also a grill restaurant; Restaurante Fernando Grill D, where the emphasis is on authentic Portuguese cuisine. The 12th floor location also provides guests with impressive river views. Alternatively, D’ Oliva and other restaurants are nearby.

The Altis Grand Hotel is located 400 metres away from the Avenida Metro Station.


Rua Castilho Nº11, Lisbon, 1269-072, Portugal
Telephone: +351(213)106030 | Fax: +351(213)106262 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Staffs are friendly and helpful

The Altis Grand Hotel is known for having very friendly and helpful staff They would help out each guest and attend to their needs no matter how big they are All the staffs also speak English very well, which breaks language barriers between international guests and hotel staff.

Rooms are clean and comfortable

The rooms at the Altis Grand Hotel have been neatly prepared, not to mention the comfortable beds and towels The toiletries are being replenished every day.

Food and Dining are luxurious

One of the hotel’s highlights could be its restaurant and bar The restaurant’s ambience could really captivate guests who are after extravagance and style The cuisines and pastries come with excellent tastes—given that there are a lot of them to choose from It is indeed one great place to experience the utmost elegance of dining.

Negative Reviews

Poor lighting in the room

The hotel’s rooms are spotlessly clean; the pillow menu is something that allows each guest to have preferences on how small things such as pillows could add to their comfort However the rooms seem to be very dimly lit, which therefore lessens the conduciveness to stay awake, work and study.

Rooms are a little outdated

The hotel’s location and services are remarkable, however the rooms itself seem to be somehow outdated and needs refurbishing The hotel started out a long way through history, so a little bit of renovation could be something that could help add up to the hotel’s overall style.

The rooms and lobby have slow internet speed

Despite the historical ambience of the hotel, it seemed like it also needed an upgrade with its internet speed Guests have been complaining of the slow internet connection to the point that it was basically unusable.

Rating Overview

Rating trivago Rating Index based on 2822 reviews across the web
8.2 /10
  • lovevacations
    8.0 /10
  • Expedia
    8.6 /10
    8.6 /10
  • Catch it
    7.5 /10
    8.6 /10
  • Other Sources
    8.0 /10
8.2 out of 10 based on 2822 reviews