Mercure Lisbon

Avenida José Malhoa, 23 Lisbon1099-051Portugal
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About Mercure Lisbon

The Mercure Lisboa offers modern, family friendly accommodations in Sete Rios, a five-minute walk from the Gulbenkian Museum and Lisbon Zoo.

The recently refurbished Standard Rooms include complimentary Wi-Fi and flat screen televisions with cable and satellite channels. The Privilege Rooms additionally feature an espresso coffee machine, bathrobes, and minibar.  With double-glazed windows and air-conditioning throughout, the Mercure Lisboa shelters guests from the summer heat.

Swimmers may enjoy the sunshine and panoramic views over the Águas Livres Aqueduct from the heated rooftop pool, which is covered with a glass ceiling.

The Malhoa restaurant on site offers regional and international cuisine. A fine selection of renowned Portuguese wines and local spirits are available in the lobby bar.

The Castle of Sao Jorge and Rossio Square are easily accessible via the nearby Jardim do Zoológico metro station.

Contact

Avenida José Malhoa, 23 , Lisbon, 1099-051, Portugal
Telephone: +351 217208000 | Fax: +351 217208089 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Doctor on site
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pool bar
  • Room service
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage

Accessibility

  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Clean, spacious rooms with a view.

Most guests find the rooms to be sparkling clean, with plenty of space. Several guests enjoyed a view of the aqueducts. The beds are generally described as very comfortable, and guests in the Privilege Rooms appreciate their extra touches, such as espresso machine and bathrobes, which are particularly useful for a trip up to the rooftop pool. The pool is a good size, with plenty of fresh towels always available and a stunning view from the deck.

Friendly, knowledgeable staff.

Most guests give the front desk, housekeeping, and wait staff rave reviews for their professional customer service, often commenting on their smiling faces and readily shared knowledge of the local area. Compliments are also due to the chef; guests rave about the hot breakfast buffet, and particularly appreciate the miniature pastel de natas, or custard tarts. The wait staff also get high marks for friendly, attentive service.

Well connected location...

The Mercure Lisboa is outside the city centre, but well connected by public transportation. The historical city centre is just one stop away on the city tour bus. Jardim Zoologico is a five minute walk, and the metro takes guests to the old town in about 20 minutes. Taxis are an affordable option as well.

Negative Reviews

Beware the minibar...

Several guests were irritated that they could not use the mini fridges to store their own drinks, as they are equipped with sensors for tracking the pricey, pre-stocked items; even moving them to the side could result in extra charges.

Technical difficulties.

A few guests found the complimentary Wi-Fi too slow or unnecessarily complicated to access.

Housekeeping matters...

Though most guests find their rooms to be very clean, a few were disappointed in the condition of the floors or bathrooms. Others were disappointed in the dinner buffet.

Rating Overview

Rating trivago Rating Index based on 1541 reviews across the web
8.1 /10
  • Expedia
    8.4 /10
  • Hotels.com
    8.5 /10
  • ebookers.com
    7.2 /10
  • Zoover
    4.9 /10
  • Hotelsclick.com
    7.8 /10
  • Other Sources
    8.0 /10
8.1 out of 10 based on 1541 reviews