Best Western Louisville East

9802 Bunsen WayLouisville40299USA
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About Best Western Louisville East

Best Western Louisville East is a family-friendly hotel that's approximately 12 miles from Churchill Downs, which hosts the Kentucky Derby, the first horse race for America's Triple Crown.

The climate controlled rooms offer air conditioning, ensuite, free toiletries, hair dryer, flat-screen TV, desk, free newspaper, free local calls, free Wi-Fi, ironing set, tea and coffee maker and daily housekeeping. Adjoining rooms are also available.

The hotel provides 24-hour front desk, 24-hour business center, meeting room, 24-hour fitness center, elevator, ATM, indoor pool, spa tub and free parking.

A complimentary hot breakfast is served every day and there are tea and coffee available in the lobby. There are also nearby restaurants for other meals and drinks.

Best Western Louisville East is within driving distance to Louisville Extreme Park, Six Flags Kentucky Kingdom, 4th Street Live, Kentucky Derby Museum, Louisville Slugger Museum and Caesar's Riverboat Casino.


9802 Bunsen Way, Louisville, KY, 40299, USA
Telephone: +1(502)4990000 | Fax: +1(502)4932905 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

High Marks for the Front Desk

Guests seem to really enjoy the employees who check them into the hotel. They mentioned that they have a great disposition and are extremely welcoming to those arriving and departing.

Decent Hotel for the Money

Most guests feel they got their money's worth here - it's not too cheap or too expensive. When you consider all the amenities are offered by the hotel, guests said that they felt the price they paid was adequate and on par with what they expected.

Hot Breakfast Gets Thumbs-Up

Several guests mentioned that they enjoyed the choices available. Others understood that it wasn't a full breakfast buffet with every dish known to man. With that knowledge, the majority of guests did compliment the selections and taste of the food.

Negative Reviews

Some Areas Could Use Upgrading

A few guests mentioned that the bathrooms could use some repairs. Some visitors also remarked that they had issues with the decor and its current state. They feel it's outdated. Others mentioned that the guestrooms feel like they could use a good scrub or two. However, most guests didn't have an issue with cleanliness.

A Musty Odor About

Even among people who did enjoy the hotel, some of them remarked that the rooms do have a musty odor. While the majority didn't seem to notice any smell, some travelers did remark that certain areas smell like mildew.

Smokey Situation

A couple of visitors mentioned that in addition to a mold smell, areas could also smell heavily of cigarettes and smoke. Again, the majority of visitors didn't seem to notice this as being an issue.

Rating Overview

Rating trivago Rating Index based on 1693 reviews across the web
7.7 /10
  • Expedia
    7.8 /10
    7.8 /10
  • Other Sources
    7.5 /10
7.7 out of 10 based on 1693 reviews