Hilton Garden Inn Louisville Downtown, KY

Name: Hilton Garden Inn Louisville Downtown, KY
Address: 350 West Chestnut Street, Louisville, KY, 40202, USA
Rating: 9.2

350 West Chestnut StreetLouisville40202USA

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About Hilton Garden Inn Louisville Downtown, KY

Set in the heart of downtown Louisville, this upscale hotel is adjacent to the Henry Clay event venue, one mile from Louisville Palace and, boasts an outdoor and indoor rooftop restaurant and bar.

Warm, inviting rooms at Hilton Garden Inn Louisville Downtown, KY offer comfortable ergonomic chairs, custom-designed beds and Keurig coffeemakers. Other amenities include cable TV, minifridge and daily housekeeping.

A free airport shuttle is available, and guests can also benefit from the exercise room and business center. The 24-hour front desk includes a front-desk safe. Complimentary printing and fax services are available on-site.

Enjoy the views from the chic rooftop restaurant/bar offering delicious breakfasts and an array of cuisine for dinner. For a quick bite, stop by the Pavilion Pantry for snack.

Muhammad Ali Center is one mile from Hilton Garden Inn Louisville Downtown, KY, or enjoy a cultural experience at Louisville Slugger Museum, within a 14- minute walk. The University of Louisville is five minutes away by car.

Contact

350 West Chestnut Street, Louisville, KY, 40202, USA
Telephone: +1(502)5845175 | Fax: +1(502)5845176 |

Top amenities

Free WiFi in lobby
Free WiFi in rooms
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym

All amenities

Hotel facilities

24-hour reception
Airport shuttle
Business center
Computer with internet
Conference rooms
Convenience store
Elevator
Express check-in / out
Free WiFi in lobby
Gym
Hotel bar
Hotel safe
Laundry service
Outdoor swimming pool
Parking garage
Restaurant
Room service
Washing machine
WiFi in lobby

Room facilities

Air conditioning
Bathroom with bathtub
Bathroom with shower
Cable TV
Central heating
Desk
Electric kettle
Free WiFi in rooms
Hairdryer
Internet
Ironing board
Microwave
Refrigerator
Telephone
Television
WiFi in rooms

Accessibility

Accessible parking
Accessible paths / hallways
Wheelchair accessible

For children

Child / Baby crib

Arrival / Departure

Check-in: 15:00
Check-out: 12:00

Positive Reviews

Nearby shops, dining, and entertainment

The downtown location of this hotel has suited past guests perfectly. The immediate area offers an abundance of shopping, dining spots, and theaters. Plus, the property is within a 20-minute walk of the Louisville waterfront.

Spacious and well equipped rooms

Rooms here attract positive comments from guests, with many describing the accommodation and spacious and equipped with a decent selection of amenities. Rooms are also said to offer suitably clean surroundings.

Friendly front desk service

Previous guests have found the front desk staff at this Louisville hotel is friendly and helpful. Check-in and basic services run as you might expect and the staff is found to be knowledgeable about local attractions and a good source of dining tips.

Negative Reviews

Housekeeping could be improved

Although rooms here are generally found to be clean, there are some fairly frequent concerns about the standard of the on-going housekeeping service. Reported issues range from minor disappointments such as towels not being replaced to more significant problems such as service not taking place at all.

Background noise can be a problem

The downtown location certainly has its plus points but it does come with a fairly hefty amount of background noise and traffic noise is just the start of it. Guests often mention that they were able to hear music from Fourth Street Live! and the various bars in the area.

Parking costs extra

It’s not exactly unusual for a downtown hotel to charge extra for parking but, given that the room rates here are not exactly low, that doesn’t stop guests from feeling a little frustrated by the extra charge.