Hotel San Luca Palace

Via San Paolino, 103Lucca55100Italy
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About Hotel San Luca Palace

Hotel San Luca Palace, situated in a medieval square dating back to 1540, offers 26 air-conditioned and soundproof rooms and is a brief distance from the shopping district and train station.

Each room features a separate sitting area, climate control, LCD TV, refrigerator, safe, ceiling fan, desk, free Wi-Fi and wired high-speed Internet, telephone, sofa bed, blackout drapes, hair dryer, a private bathroom with shower/tub combination and bidet, bathrobes, and slippers. An iron and ironing board are available on request.

Hotel San Luca Palace features free Wi-Fi in public areas as well as a terrace, conference centre, fireplace in lobby and complimentary newspapers, valet parking, porter service, luggage storage, 24-hour front desk, laundry and limo service.

A complimentary buffet breakfast is served daily. Drinks are served at the bar, and coffee and refreshments are available at the café.

The Palazzo Pfanner, Basilica di San Frediano, and Piazza dell'Anfiteatro are nearby.

Contact

Via San Paolino, 103, Lucca, 55100, Italy
Telephone: +390(583)317446 | Fax: +390 (583) 583085 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Computer with internet
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Professional and friendly staff

Several guests comment that the service is exceptional and note that the managers, desk clerks, and bar tenders go out of their way to be kind, helpful and efficient. Others add that staff are knowledgeable about local attractions, and make reservations and recommendations in a proficient manner.

Ideal for reunions and meetings

Many guests appreciate that the property is ideally equipped to cater to banquets, reunions and business meetings. Others add that the Catalani and Boccherini rooms are equipped with avant-garde equipment and note that the adjoining lounge area is capable of hosting coffee breaks and working lunches.

Historical surroundings

Many guests note that surrounding square is the site of the Marchese Palace and was the capital of the Marquis of Tuscany. Others add that the adjacent area was founded by the Court of Mercanti in 1262, and note that the ancient walls of Lucca are within easy access.

Negative Reviews

Crowded at peak hours

Many guests comment that the hotel and nearby restaurants can be crowded during peak hours. Others add that the staff are helpful in arranging reservations to prevent major delays.

Weak mobile phone signals

A handful of guests note that mobile signals in the area are weak and intermittent. Others add the reception and voice quality is poor but comment that VoIP reception is clear in all public areas.

No pool, sauna or gym

Some guests comment that there is no pool, sauna or gym on-site. Others add that there are bicycles available for rent, and note that a ride around the walled city makes for good exercise.

Rating Overview

Rating trivago Rating Index based on 599 reviews across the web
9.3 /10
  • ebookers.com
    9.3 /10
  • Other Sources
    9.0 /10
9.3 out of 10 based on 599 reviews