Hotel Puerta América

Avenida de América, 41Madrid28002Spain
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About Hotel Puerta América

Set in the stylish entertainment district of Madrid, Hotel Puerta América offers guests an aesthetically innovative design and remarkable architecture, with each floor featuring a unique design theme.

Designed for a luxurious stay, the rooms feature stunning marble bathrooms with a tub and shower, an in-room phone, and minibar. With added conveniences such as a trouser press, guests may not want to leave.

With comfort in mind, travellers will find underground parking available, an on-site gym, and a vibrant rooftop area with live music. The hotel also offers 400 square metres of event space.

The refined in-house restaurant, Lagrimas Negras, serves traditional Spanish cuisine for lunch and dinner. A buffet breakfast is also available each morning, with a rooftop bar offering an extensive wine list and refreshing drinks.

Taurino, a bull fighting museum, is within a ten-minute drive of Hotel Puerta América, as is the lively commercial and business district, Diego de León.


Avenida de América, 41, Madrid, 28002, Spain
Telephone: +34 917445400 | Fax: +34 917445401 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Disco / Nightclub
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Unique interior design

Travellers absolutely love that each floor is designed by a totally different architect. They are amazed at the interiors of each of the rooms as well, and think it's a great idea that they get to pick their room by means of an ipad during the check-in procedure. The quirky touches such as the fancy aquarium-looking bathtub and metal shower are some of the unique characteristics that seem to have made a memorable impression.

Wonderful views

The rooftop is where visitors seem to spend most of their time when they are on site. They can't seem to get enough of the spectacular views over Madrid, and add that the vibe is also pretty good up there.

Convenient airport shuttle

Guests believe the hotel's airport shuttle is good and reliable, and the drivers are friendly too. They like that the service is free, since it ends up saving them quiet a substantial amount of money. It also runs between the hotel and Buen Retiro Park, creating even more convenient for those who don't have their own vehicles with them.

Negative Reviews

Not the best location

Reviews suggest most of the tourist attractions are not within walking distance of the hotel. Guests find it a little inconvenient to have to drive or take public transport to get to many of the mainstream destinations in the historical core.

Rating Overview

Rating trivago Rating Index based on 1385 reviews across the web
8.5 /10
  • Expedia
    8.6 /10
    8.6 /10
  • Catch it
    8.7 /10
    9.1 /10
    8.2 /10
  • Other Sources
    8.4 /10
8.5 out of 10 based on 1385 reviews