Petit Palace Opera

Arenal 16 Madrid28013Spain
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About Petit Palace Opera

Centrally located in the heart of Puerta del Sol district and just a short walk from Plaza Mayor, Petit Palace Opera is a pet-friendly hotel that offers luxurious accommodations with easy access to Sol Metro Station. A shuttle service to and from Barajas Airport is available for an additional cost.

All rooms come with air conditioning, mini bar, LCD TV with digital channels, and an in-room safe. Bathrooms are private and include hydro massage showerheads, hairdryers, and complimentary toiletries, while high-speed wireless Internet and free iPad's are available for use as well.

Petit Palace Opera is a smoke-free hotel that features a 24-hour front desk, ticket/tour assistance, laundry facilities, and a meeting room. Complimentary Wi-Fi is provided throughout the property, employees speak fluent Spanish and English, and free bicycle rental is offered.

Buffet breakfast is offered each morning for a surcharge. Room service is available during limited hours.

Nearby attractions include Almudena Cathedral and Royal Palace.

Contact

Arenal 16 , Madrid, 28013, Spain
Telephone: +34(091)5644355 | Fax: +34(091)5640854 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Computer with internet
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Central location

Many guests note that the hotel is located just a few steps from Puerta Del Sol and minutes away from Plaza Mayor. Others point out that Sol Metro Station is easily reachable, and add that a few shopping malls and grocery stores can be found in the neighbourhood.

Excellent breakfast

Many guests comment that breakfast is delicious and say there is always plenty to choose from. Others note that the breakfast room is nicely decorated and has enough tables to accommodate all guests.

Informative staff

Most guests state that the employees are informative and speak fluent English. Others like that receptionists can print boarding tickets upon request, arrange transportation to and from the airport at a reasonable price, and recommend nearby authentic Spanish restaurants worth visiting.

Negative Reviews

Traffic noise

Several guests report that the hotel is located next to a busy road, and say that there is constant traffic noise. Others mention that there is also noise coming from the nearby nightclub, and suggest that light sleepers close the windows in rooms or pack a pair of earplugs for a good night's sleep.

Slow Wi-Fi

Some guests point out that the complimentary Internet in rooms is slow and disconnects regularly. Others comment that Wi-Fi in remote parts of the building is not stable, and add that the connection is bad even near the front desk.

Lack of English channels

Several guests say that there are only 2 English channels available on television, and note that there is no coffee making facility in the room. Others mention that rooms are small and say there is not enough wardrobe space for clothes.

Rating Overview

Rating trivago Rating Index based on 1017 reviews across the web
7.3 /10
  • Other Sources
    6.8 /10
7.3 out of 10 based on 1017 reviews