Best Western Mountainbrook Inn

3811 Soco Road Route 19Maggie Valley28751-9506USA
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About Best Western Mountainbrook Inn

Set amid the picturesque Smoky Mountains, the Best Western Mountainbrook Inn places guests near the Ghost Town in the Sky theme park and the Wheels Through Time Museum. The hotel features an outdoor heated pool and whirlpool tub.

The 50 rooms at this hotel include cable TV, microwaves, and coffee makers. Guests also benefit from complimentary Wi-Fi and free local calls. Some room have a balcony.

Facilities at the Best Western Mountainbrook Inn include 24-hour reception services, a guest-use computer, meeting space, and free on-site parking.

The hotel offers a complimentary continental breakfast. Area dining options include the Moonshine Grill and Joey’s Pancake House.

The hotel lies half a mile from Soco Gardens Zoo, four miles from the Blue Ridge Parkway, and 15 miles from the Old Pressley Sapphire Mine and Harrah’s Casino.


3811 Soco Road Route 19, Maggie Valley, NC, 28751-9506, USA
Telephone: +1(828)9263962 | Fax: +1(828)9262947 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Free WiFi in lobby
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Towels at the pool / beach

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Wheelchair accessible

Positive Reviews

Clean and comfortable rooms

Guests rate the standard of the rooms at the Best Western Mountainbrook Inn highly, describing the accommodation as clean and comfortable. Those guests who stayed in the rear of the property liked the rocking chairs outside each room - they're a great place to sit and admire the view of the mountains.

Great location

The location of this hotel is difficult to beat. The surroundings are picturesque and you'll find that several attractions and restaurants are within walking distance of the property. Others are within a reasonably short drive.

Helpful service

The front desk staff offer a nice welcome to the hotel, are genuinely friendly, and seem happy to help with any requests. There is lots of information about the local area available, including print out maps for motorcycle rides.

Negative Reviews

Occasional technical issues

Although these issues seem to occur infrequently, a small number of guests found that the television was prone to disconnection. Others describe the Wi-Fi as slow - an issue that can easily frustrate.

Some guests find the beds uncomfortable

Guests often describe the rooms as comfortable, but the beds sometimes don't match up to the general level of comfort on offer. Several reviews indicate that guests found the beds were old, too hard, and liable to creak.

Rates rise during holiday weekends

Guests generally feel that this hotel offers good value for money, although some do comment that the rates over holidays such as Columbus Day weekend are disproportionately high. This can reduce the value usually enjoyed at this property.

Rating Overview

Rating trivago Rating Index based on 1030 reviews across the web
8.4 /10
  • Other Sources
    7.8 /10
8.4 out of 10 based on 1030 reviews