Hotel Bab Al Multazam Concorde

Mahbas Eljen, Arahma Street 1 km away from HaramMakkah24235Saudi Arabia
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About Hotel Bab Al Multazam Concorde

Located in the Al Aziziyah area, Hotel Bab Al Multazam Concorde is within four kilometres from the world’s largest mosque, the holy Masjid al-Haram. The classic hotel boasts two diningvenues, four meeting rooms, ample parking spaces, and a free area shuttle service.

The spacious, air-conditioned rooms are equipped with satellite televisions, mini fridges, tea/coffee-making facilities, sofa beds, and bathrooms with free toiletries. Select rooms have separate living areas and kitchenettes.

Hotel Bab Al Multazam Concorde features a grand ballroom for special events and a business centre. Laundry/dry cleaning, airport shuttle, and concierge services are offered at the 24-hour reception desk. Wi-Fi access is complimentary.

Open for all-day dining, the hotel’s main restaurant serves international buffet meals in a casual atmosphere. Macchiato, the lobby café, offers French pastries and Arabic sweets, as well as a wide range of beverages.

Ghar E Hira, a sacred talus cave presumed to be the site of Prophet Muhammad's first divine revelations, is about eight kilometres from the hotel.

Contact

Mahbas Eljen, Arahma Street 1 km away from Haram, Makkah, 24235, Saudi Arabia
Telephone: +966(2)5592662 | Fax: +966(2)5566702 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Kitchen / Kitchenette
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 12:00
  • Check-out: 12:00

Positive Reviews

Decent location

The property is located in close proximity to supermarkets, restaurants, and shops. Hence, it is convenient for guests to procure what they need. Moreover, since a bus station is close by, any place is accessible, and it takes only one bus ride to get to Masjid al-Haram.

Spacious, comfortable accommodations

Guests find the accommodations to be immense and impeccable. Some of the rooms are said to have two bathrooms, which gets really appreciate. To add, they appreciate the notable comfort offered by the furnishings, especially the premium mattresses and bedding.

Ample parking space

There is a private parking facility available at the property. Those who bring their vehicles with them, get to enjoy safe and secured parking slots. Manoeuvring in the parking area is reportedly quite easy, thanks to the excellent layout of the facility.

Negative Reviews

Below average Wi-Fi facility

Guests say that the Wi-Fi facilities of the hotel are disappointing. The Internet connectivity needs improvement in terms of speed and stability, since guests experience slow and intermittent connection. In some cases, guests cannot access the Internet at all.

Inadequate shuttle service

While the hotel provides its guests with round-the-clock shuttle services to Masjid al-Haram, guests feel that service must be upgraded. There is only one bus available, which is quite inconvenient since guests would have to wait for quite a while for the bus to return.

Inefficient customer service

I seems the staff needs more training in communication and efficiency. Guests notice that some staff members do not speak English well, which can result in poor interaction. Moreover, they say that when using the Intercom facilities, most of the time there is no one available at the front desk to answer calls.

Rating Overview

Rating trivago Rating Index based on 44 reviews across the web
7.9 /10
  • Hotels.com
    7.6 /10
  • Other Sources
    8.1 /10
7.9 out of 10 based on 44 reviews