Hotel Swan Garden

1, Jalan KSB 1, Taman Kota SyahbandarMalacca75200Malaysia
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About Hotel Swan Garden

Hotel Swan Garden is a multi-storey boutique hotel at modern premises with a bold design in Malacca, Malaysia. Found a short drive from the city’s World Heritage Site core, it boasts complimentary Wi-Fi throughout and free parking.

The chic, airy rooms with teak wood furniture are air-conditioned and showcase Balinese, Chinese and Malaysian interior decoration. Private bathrooms, flat-screen TVs, desks, kettles and irons come as standard. Selected upgrade rooms and suites add balconies.

There’s a 24-hour reception plus a gym, lift, spa, art gallery and an executive lounge. Meeting rooms are available too.

Breakfast is available at an extra cost in the on-site T-House Bistro & Café. Also open for lunch and dinner, serving Asian and Western cuisine. The relaxed hotel bar called Palomino serves cocktails.

Smoke-free Hotel Swan Garden is roughly one mile from Jonker Street Night Market. Dataran Pahlawan Melaka Megamall is a ten-minute drive away for indoor shopping. The Malacca River cruise terminal is less than ten minutes’ drive away.

Contact

1, Jalan KSB 1, Taman Kota Syahbandar, Malacca, 75200, Malaysia
Telephone: +60(6)2880888 | Fax: +60(6)2880288 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Central but peaceful location

It appealed to visitors that this property was in a relatively peaceful corner of the city centre away from the hustle and bustle in the very heart of downtown. Furthermore, the hotel was easily accessible by car and there was free parking right outside. Guests noted that it was simple to get to Malacca’s many landmarks, night markets, museums and shopping malls. Diners welcomed the proximity of places to eat in the surrounding blocks.

Positive about customer service

Many travellers gave the obliging, pleasant and professional members of staff full marks for providing good customer care. It also helped international guests that many of the employees were multilingual.

Clean rooms with pleasant décor

Guests liked the way there was a wide range of contemporary room types to choose from, including many with decorative themes celebrating South East Asian style. Reviewers appreciated the cosy beds and powerful showers, often describing the rooms as spacious, clean and tidy with pleasant décor. Budget-minded guests felt they got decent value for money thanks to the usually competitive room rates.

Negative Reviews

Maintenance and cleanliness could be improved

Bathrooms that could have been better cleaned, dirty kettles and limited supplies of bathroom consumables were among the cleanliness and housekeeping issues faced by some critics. Dim lighting also bothered guests in certain rooms.

Breakfast divided opinion

The paid-for breakfast was met with a mixed response by reviewers. Although many enjoyed the food and service, some critics claimed their food wasn’t as well prepared as it could have been. Some guests said the dining area resembled a canteen.

Free Wi-Fi grumbles

The complimentary Wi-Fi access sometimes proved to be a letdown for travellers. Some visitors claimed the network was beset by a weak signal and sluggish speeds.

Rating Overview

Rating trivago Rating Index based on 329 reviews across the web
7.3 /10
  • Other Sources
    7.6 /10
7.3 out of 10 based on 329 reviews