Best Western Royal Plaza Hotel & Trade Center

181 Boston Post Road WMarlborough01752-1840USA
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About Best Western Royal Plaza Hotel & Trade Center

Accessible from Interstate 495, the Best Western Royal Plaza Hotel & Trade Center is near the Royal Plaza Trade Center and the Felton Conservation Area. The hotel offers an exercise room and an indoor pool.

Guest rooms feature relaxed decor and amenities such as cable TV and coffee makers. Select rooms include a fridge and microwave. All rooms and suites benefit from free Wi-Fi.

Facilities at the Best Western Royal Plaza Hotel & Trade Center include a business center and an amphitheater. The hotel also offers free parking and a complimentary area shuttle.

A complimentary full breakfast is served each morning in the on-site Zachary’s Restaurant. Also on premises is the All Star Bar and Grill, which is open for lunch and dinner.

The hotel lies within five miles of the New England Sports Center and the Nashoba Valley Winery. Ecotarium and the Worcester Art Museum are within 20 miles of the property.

Contact

181 Boston Post Road W, Marlborough, MA, 01752-1840, USA
Telephone: +1(508)4600700 | Fax: +1(508)4809343 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Towels at the pool / beach

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Solarium

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Great breakfast

Guests are highly complimentary about the standard of the free breakfast served at this hotel. Reviews indicate that you'll enjoy good quality food and ample choice. Furthermore, the food is nicely laid out and the service from the staff in Zachary's Restaurant is excellent.

Impressive customer service

The staff at this hotel appear to go all out to offer a great service. The front desk team seem happy to accommodate guest requests and appear to deal with any feedback professionally. Late check-out is an option here.

Good location

This hotel offers a convenient setting within a few minutes' walk of the Royal Plaza Trade Center. There are also shopping and dining options in the immediate area and other attractions are within a short drive of the property.

Negative Reviews

Property seems dated

Numerous guests comment that although this hotel is clean and comfortable, it does look quite old and dated. Refurbishments are taking place, so it's possible that these issues will be addressed over the coming months.

Maintenance concerns

There do appear to be some maintenance concerns at this hotel, particularly in the guest bathrooms. Reported problems include cracked counters and loose fixtures. Also, there appear to be some problems with standing water in the showers.

Room service may disappoint

If you want to order breakfast to enjoy in your room, you may well end up feeling frustrated. Some guests found that they were kept waiting for up to 40 minutes before anyone would answer the phone. Adding further insult is that the delivery times are subsequently slow. It may be better to eat in the restaurant as this is typically a good experience.

Rating Overview

Rating trivago Rating Index based on 1721 reviews across the web
7.5 /10
  • Other Sources
    7.3 /10
7.5 out of 10 based on 1721 reviews