De Cima

Av. del Mar No. 48Mazatlán82013Mexico
Hotel
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About De Cima

Hotel De Cima is 3-star rated and consists of 140 rooms and suites. It enjoys a seafront position close to Mazatlan’s downtown district.

Simply furnished and decorated en-suite rooms can sleep up to four people. Rooms include remote control TV and tea and coffee making facilities. Also included are air conditioning, telephone, desk, iron/board etc. Upgrades and suites feature depending upon choice; sea-views, free Wi-Fi, washer/dryer, living room, kitchenette and a balcony.

Free on-site parking may be reserved in advance. There is a year-round outdoor pool; plus 24-hour front desk, luggage storage, laundry and dry cleaning services. Wi-Fi is free in the public areas.

Breakfast and other meals are served in the hotel’s El Galeon Restaurant and drinks are in the lobby bar. Local restaurant alternatives include La Corriente and Mariscos Turito.

Los Pinos Beach, Playa Norte and Mazatlan Aquarium are within easy walking distance of the hotel.

Contact

Av. del Mar No. 48, Mazatlán, 82013, Mexico
Telephone: +52(669)9827300 | Fax: +52(669)9827311 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Business center
  • Casino
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Fan
  • Free WiFi in rooms
  • Ironing board
  • Kitchen / Kitchenette
  • Telephone
  • Television
  • WiFi in rooms

For children

  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Negative Reviews

Things are seriously wrong here.

The entire hotel is long overdue for a revamp and rejuvenation programme. Floor surfaces are now uneven and the lift is elderly and unreliable… so, prepare to be shaken and stirred. Pressing the floor buttons is a waste of time as the contraption continually homes in on its basement stop - where you are trapped! There may be significant investment required on floors, lift etc; but general cleanliness is also a real weakness. Dirty to start with, bed linen isn't changed throughout the stay. There are no toiletries, no air extract in the bathroom and for extended periods of time, no hot water. *This is preferable, though, to turning the tap on to release black water into the sink/shower!

Huge language problems.

Quite a few of the staff, including those on front-desk duty, don't speak English. Check-in and queries can take forever to unravel. Members of staff, in general, are not over-friendly and come across as being resentful and rude.

Uncontrollable situations.

Outside and from neighbouring buildings, there's incessant loud music and traffic noise. Inside, there are groups of mainly younger guests who come to life at night and whose mission it is to create havoc and disruption for other guests. Members of staff who are on duty may be unable to control these situations … you'll never know because they show no inclination of even trying!

Rating Overview

Rating trivago Rating Index based on 289 reviews across the web
6.2 /10
  • Other Sources
    7.3 /10
6.2 out of 10 based on 289 reviews