Hotel Riu Emerald Bay - All Inclusive 24h

Calzada Camarón Sabalo, Cuartel 25 Manzana 5 #3404 Col. CerritosMazatlán82110Mexico
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About Hotel Riu Emerald Bay - All Inclusive 24h

This hotel towers over Brujas Beach, offering beautiful views of the water. Guests staying at the Hotel Riu Emerald Bay - All Inclusive 24h will benefit from a 24-hour all inclusive service and a variety of amenities.

Each of the 700 rooms in the hotel boasts satellite TV, air conditioning and a minibar with a drinks dispenser. Guests can upgrade to a suite for a whirlpool bath and an ocean view.

Guests can take a dip in one of the three swimming pools at the Hotel Riu Emerald Bay - All Inclusive 24h, or relax on the sun terrace. RiuLand kids club is the perfect place for the younger guests to spend their time.

The main buffet restaurant dishes up hot and cold options, and guests can watch the food being made at the live cooking stations. Booking is required at all three of the speciality restaurants.

Mazagua Mazatlán Aquatic Park is just a short walk away.


Calzada Camarón Sabalo, Cuartel 25 Manzana 5 #3404 Col. Cerritos, Mazatlán, 82110, Mexico
Telephone: +52 6699897900 | Fax: +52 6699897905 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Disco / Nightclub
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with bathtub
  • Bathroom with shower
  • Cosmetic mirror
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna
  • Whirlpool / Hot tub

For children

  • Child / Baby crib
  • Kids' club
  • Kids' playground
  • Organized activities for kids

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Friendly staff will complete your stay

The majority of guests have reported that the staff here are incredibly friendly and helpful, with a great knowledge of the local area. Nothing is too much trouble and these guests felt that the staff turned a good holiday into a great one.

Great choices at the buffet restaurant

Most guests who've stayed here have been impressed with the buffet restaurant. Serving a variety of both hot and cold dishes, guests report that there is plenty of choice and the food is of great quality.

Comfortable rooms

Most guests feel that bedrooms at this hotel are clean, spacious and a perfect environment to relax in after spending your day soaking up the Mexican sun. Guests especially appreciate the air-conditioning and the minibar.

Negative Reviews

Stairs might be quicker

Many guests have complained that there aren't enough lifts in the hotel, and the ones that are there are slow to arrive. This has resulted in long waits. Management at the hotel have confirmed that two new lifts are due to be installed at the hotel during Spring/Summer 2016 which should minimise this waiting time.

High demand for speciality restaurants

Several guests have commented that it was difficult to reserve a table in the speciality tables. These guests advised that the restaurants can only be booked same day, and tend to get filled up in the early morning.

Sporadically slow reception service

Guests have advised that at busy times, they have had to wait for a while before being checked in and out of the hotel due to long queues. This was particularly noticed during high season.

Rating Overview

Rating trivago Rating Index based on 1756 reviews across the web
7.9 /10
  • Expedia
    7.8 /10
    7.8 /10
    8.0 /10
  • Other Sources
    7.9 /10
7.9 out of 10 based on 1756 reviews