Pueblo Bonito Emerald Bay Resort & Spa All Inclusive

Av Ernesto Coppel Campaña 201, Zona Nuevo, 82110Mazatlán82110Mexico
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About Pueblo Bonito Emerald Bay Resort & Spa All Inclusive

High above the Pacific Ocean, the Pueblo Bonito Emerald Bay Resort & Spa is a short jaunt from Mazatlán’s  Golden Zone. Noted as the premier triple “A” Four-Diamond resort in Mazatlán, this splendid resort has lush surroundings including impressive ancient architecture. This exquisite resort is ideal for honeymooners, families, and travelers who enjoy the outdoors.

Colorful rooms feature a kitchenette, roomy bathroom, and private balcony. Room service is available 24/7 and Wi-Fi for an additional fee.

Guests can relax by the pool or hot tub, or workout at the gym. A free shuttle and concierge service is provided.

Dining alternatives include casual to sophisticated food choices from international French cuisine to a rich buffet. A champagne Sunday brunch is offered. Breakfast and dinner is served daily.

Approximately two miles away from the Pueblo Bonito Emerald Bay Resort & Spa are Playa de Cerritos, Mazagua Water Park, and Playa Brujas. Just over 10 miles away is the El Cid Country Club Golf Course.


Av Ernesto Coppel Campaña 201, Zona Nuevo, 82110, Mazatlán, 82110, Mexico
Telephone: +52(669)9890525 | Fax: +52(669)9141723 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Bungalows
  • Business center
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Doctor on site
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting
  • Kids' club
  • Kids' playground
  • Organized activities for kids

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 12:00

Positive Reviews

Plenty Of Water Activity For Everyone

The massage is great and the spa is refreshing. There are plenty of fun activities including water aerobics too. The pool for kids is a great addition and children love it. In fact, there is a pool for couples as well.

The Grounds Are Mesmerizing

You will be mesmerized by the resort’s stunning grounds. There is an abundance of tropical vegetation, beautiful gardens, and an overall peaceful ambiance. It really looks and feels like a resort.

Great Food Choices

Food choices are adequate. The Bistro restaurant has a decent choice and the Italian restaurant food is delicious. They also provide a good choice of wines and champagnes.

Negative Reviews

Slower Than A Snail

You can expect a long check-in at this resort. It can get so bad you could be waiting for an hour or two! What’ more, make sure you have a copy of any exclusive packages you may have booked. It seems that the check-in does not have an up-to-date system and may not have your full booking.

No Wi-Fi In The Room

There’s no Wi-Fi in the rooms! This is almost akin to having no water in the room. Wi-Fi has become such a must-have today, it’s amazing that a lodging place would not have access for visitors in the privacy of their room. It’s available in communal areas, which means no late night or spontaneous Internet unless you go in the lobby.

Check Your Bill

Check your bill for little sneaky charges such as “automatic donation” for a fund you know nothing about. If you ask about the charges, you won’t get a full answer; however, they will grudgingly ask if you would like the “automatic donation” removed.

Rating Overview

Rating trivago Rating Index based on 2943 reviews across the web
8.6 /10
  • Customer Alliance
    8.5 /10
  • Expedia
    8.6 /10
  • Hotels.com
    7.1 /10
  • Zoover
    10 /10
  • Other Sources
    8.6 /10
8.6 out of 10 based on 2943 reviews