Crowne Plaza Melbourne

1-5 Spencer StreetMelbourne3008Australia
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About Crowne Plaza Melbourne

Crowne Plaza Hotel Melbourne is a 4 and a half star hotel offering elegant accommodation on the fringes of Melbourne’s central business district (CBD).

All rooms are equipped with cable TV service, air conditioning, climate control, desk, in-room safe, minibar, ironing facilities, hairdryer, bathrobes, shower/tub combination. Wi-Fi is available at a surcharge.

Hotel amenities include 24-hour front desk, tours/ticket assistance, 24-hour business centre, meeting rooms, conference center, fitness facilities, outdoor pool, laundry facilities. Valet parking is available at a surcharge.

On-site, Clarendon Street Grill is open daily for breakfast and dinner, and the Lobby Bar is open for breakfast, lunch and dinner.

Crowne Plaza Hotel Melbourne is 5-minutes’ walk from Southern Cross train station. The Southbank and Docklands areas are within easy walking distance. Public transport is easily accessible and the free City Circle tram stop is 3-minutes’ walk away.


1-5 Spencer Street, Melbourne, 3008, Australia
Telephone: +61 396482777 | Fax: +61 396295631 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Television
  • WiFi in rooms


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Excellent location for exploring Melbourne

Public transport is easily accessible, and a range of restaurants and shopping facilities can be reached on foot. Walking along the Yarra River's Southbank Promenade, the Royal Botanic Gardens and Arts Centre Melbourne are 22-minutes' away. The central shopping area can also be reached within 20-minutes' walk, including Federation Square and St Paul's Cathedral. The Exhibition Centre and Casino are a few minutes' walk away.

Great overall experience

The on-site restaurants had positive reviews, with guests commenting on the freshness and great taste of the food. The buffet breakfast in particular was singled out for praise and recommended for the extensive choices available. The rooms were described as well appointed, clean and comfortable. Some rooms also offer what has been described as amazing and beautiful panoramic views of the city, Southbank and the Yarra River.

Hospitable customer service

Staff have been described as warm and friendly, attentive, prompt and helpful. Guests also appreciated the bowl of fruits made available on each floor and the complimentary iced water offered in the lobby.

Negative Reviews

In need of a makeover

Some guests felt that the decor and furnishings in the room are old and outdated, and in need of being updated to include furnishings which are current and modern. Some guests also commented that the bathrooms are in need or refurbishment and the carpets are also in need of replacement as they are stained and worn.

Additional expenses

Both parking and Wi-Fi is provided at a surcharge. Some guests felt that these amenities were over priced and should be included in the room charge.

Rooms without a view

Some of the rooms offered are of a small size and do not offer a view of the city.

Rating Overview

Rating trivago Rating Index based on 1386 reviews across the web
8.3 /10
  • Expedia
    8.4 /10
    8.5 /10
    10 /10
  • Other Sources
    7.8 /10
8.3 out of 10 based on 1386 reviews