Hotel Sheraton Metairie New Orleans

4 Galleria BlvdMetairie70001USA
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About Hotel Sheraton Metairie New Orleans

Hotel Sheraton Metairie New Orleans in located between the Louis Armstrong New Orleans International Airport and downtown New Orleans, making it a comfortable place and convenient place to stay for vacationers and transient guests alike.

Each of their tastefully appointed guest rooms are furnished with a TV with cable, bathrobes, slippers, designer toiletries, free Wi-Fi, coffee maker, refrigerator, iron and ironing board, and safe.

Guests can relax at the Hotel Sheraton Metairie New Orleans rooftop pool and sundeck, and their fitness center and business center will help guests maintain their usual routine. Sheraton Club members can enjoy access to a private lounge.

At the in-house Hedges Bar and Grill breakfast, lunch, dinner, and cocktails are served.

The hotel is located near many excellent shops, restaurants, and attractions, including Jefferson Performing Arts Society, Tulane University, and Treasure Chest Casino.

Contact

4 Galleria Blvd, Metairie, LA, 70001, USA
Telephone: +1(504)8376707 | Fax: +1(504)8376906 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Business center
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Desk
  • Hairdryer
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

Positive Reviews

The fitness center is exceptional

Any frequent traveler has seen their fair share of sub-standard fitness centers, so the one at Sheraton Metairie New Orleans was quite the pleasant surprise for guests. Their equipment is state-of-the art, a housed in a room that's filled with natural light and large enough to accommodate guests who want to stretch or do aerobic exercises.

The rooms have a lovely design

Guests loved the uncluttered, modern design of the guest rooms. There was plenty of room to spread out, plenty of natural light, and the décor was tasteful and attractive. They also appreciated the many in-room amenities and noted that the rooms are well maintained.

It's in a great location

Previous guests felt that this was an excellent location for everything they wanted to do in New Orleans and the surrounding area. The hotel is located close by major points of interest like the airport, Tulane University, and the French Quarter.

Negative Reviews

The amenities are not well stocked

Quite a few guests had problems receiving the requisite number of towels, coffee, shampoo, and other amenities that are meant to be replaced each day. They either did not have everything there when they checked it, or found that the items were not replaced by housekeeping throughout their stay, or both, causing the guests the unnecessary hassle of having to repeatedly request items.

The rooms could be cleaned better

While some guests did not experience any problems, several complained that their room was rather dirty. They complained of them not being vacuumed or dusted well, and a few found hairs in the shower or on the bed sheets.

There's no dresser

Guests who were staying for a longer span of time were bothered that the guest rooms do not have a dresser, a feature that would have made it easier to unpack.

Rating Overview

Rating trivago Rating Index based on 1633 reviews across the web
7.9 /10
  • Expedia
    8.0 /10
  • Hotels.com
    8.2 /10
  • Other Sources
    7.5 /10
7.9 out of 10 based on 1633 reviews