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About Hotel Grand Fiesta Americana Chapultepec

Hotel Grand Fiesta Americana Chapultepec is a 203-room hotel located in Mexico City, close to the Chapultepec Forest, and within walking distance of many business, shopping, and entertainment centres.

Accommodation choices are rooms or suites with double or king beds. All rooms offer TVs, Wi-Fi, a safe deposit box, a minibar, and a cable TV. There is work space and a data port in all rooms, as well as coffee and tea facilities. Most rooms have views of the Castle of Chapultepec, the forest, or of Mexico City. The suites have separated living areas.

Hotel Grand Fiesta Americana Chapultepec features a fitness centre and onsite spa. Meeting and event space can host up to 250 people.

The Executive Lounge, located onsite, offers breakfast, drinks, and snacks. Salammbo Restaurant and Decor Bar are also located onsite.

The hotel is close to several museums and attractions, including Museo Tamayo and Museo de Arte Moderno.

Contact

Mariano Escobedo 756 Col. Anzures, Mexico City, 11590, Mexico
Telephone: +52(55)25811500 | Fax: +52(55)25811501 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 1:00

Positive Reviews

Some nice features

The hotel has restaurants that serve breakfast and a gym onsite. It's also nice to have a spa so handy and the event and meeting space can service many guests. There is a valet service and parking is secure.

Close to so much

The hotel is located close to Chapultepec Park and many rooms overlook this gorgeous site. Other amazing views are of the castle. A short distance in any direction will bring you to your choice of attraction, entertainment, or restaurant. There is also public transportation located nearby.

Rooms give a good stay

The rooms are quite spacious and the suites have large living areas with sofas, several chairs, and large work desks. The bathrooms are modernised with both showers and tubs and the hotel even gives complimentary bottled water.

Negative Reviews

More expensive than others

This hotel is actually kind of expensive for the rooms and service that you receive. The rates are higher than nearby competitors and don't offer luxury accommodations. The rates in the spa are also expensive. You'll have to use a taxi for most things and this can also be expensive if using at the hotel.

Just the basics

The building itself is a bit dated and old and only provides basic amenities and services. There isn't a swimming pool and breakfast only offers basic choices. The common area is really small and the bar doesn't give much room either.

Staff could use some training

The customer service here isn't the best. There are many problems with billing and booking and these issues can become frustrating because not every representative speaks fluent English. Friendly customer service isn't high on the list of necessities.

Rating Overview

Rating trivago Rating Index based on 2676 reviews across the web
8.5 /10
  • Other Sources
    8.1 /10
8.5 out of 10 based on 2676 reviews