iStay Hotel Monterrey Histórico

Morelos 191 pte. Centro Monterrey, N.L.Monterrey64000Mexico
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About iStay Hotel Monterrey Histórico

Situated in the heart of Monterrey’s business and commercial district, iStay Hotel Monterrey Histórico features an outdoor swimming pool, sporting facilities and an on-site restaurant.

Each contemporary guestroom features a private bathroom with shower or bath tub and is equipped with air conditioning. In-room amenities include a work desk, cable TV and Wi-Fi access. Suites add a living area with sofa and a chair and table. All accommodations have windows that open.

Tennis, basketball, volleyball and indoor soccer facilities are available at the hotel, as is a poolside sun deck. The hotel features an on-site convenience store for sundries and gifts, as well as a business center and meeting facilities.

Located on-site, Montana Restaurant specializes in enchiladas and other local cuisine, but also offers international options. Guests can enjoy a cocktail in Paradise Bar.

Within walking distance of many of the city’s shops and malls, iStay Hotel Monterrey Histórico is also less than a mile from the museums at the Macroplaza.

Contact

Morelos 191 pte. Centro Monterrey, N.L., Monterrey, 64000, Mexico
Telephone: +52(81)82286000 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 13:00

Positive Reviews

Great location for Monterrey sightseers.

Past guests report that the hotel’s central location makes it great for exploring Monterrey. The hotel is in the heart of the city, close to a wide range of shops, services and the Macroplex, home to some of the city’s best museums. For destinations further afield, Estación Zaragoza metro station is a ten-minute walk away.

Polite and attentive staff.

According to reports, the hotel is manned by a professional team of polite and attentive staff. Guests report that the front desk team offers a high standard of customer service, while housekeepers and servers are said to be friendly.

Good level of cleanliness.

Barring a few reports to the contrary, the hotel is generally considered to be clean and tidy. Guests report that accommodations are free of dust and dirt, while common areas are said to be well-maintained.

Negative Reviews

Some features are a little worn out.

Reports suggest that certain areas of the hotel are showing their age. Some of the hotel’s carpets are said to be well-worn and ready for a replacement, while many guests are unimpressed by towels, which have been described as thin and uncomfortably firm.

Slow, unreliable room service.

Guests looking to take the hassle out of dinner by ordering from the room service menu may find themselves disappointed by the service. Past guests report that not only can room service be very slow but it’s also not guaranteed to be what you ordered. A number of guests have frustratingly had to return orders to be corrected, further lengthening the wait.

Hotel breakfast is considered expensive.

Many guests have been disappointed by breakfast at the hotel. According to reports, there are few items to choose from, while many guests consider the price to be on the expensive side.

Rating Overview

Rating trivago Rating Index based on 1512 reviews across the web
7.7 /10
  • Expedia
    7.8 /10
  • Hotels.com
    8.1 /10
  • Other Sources
    7.3 /10
7.7 out of 10 based on 1512 reviews