Best Western Muncie

3011 W Bethel AvenueMuncie47304-2507USA

About Best Western Muncie

Situated near Ball State University and the Horizon Convention Center, the Best Western Muncie is a 2.5-star hotel with an indoor pool and a hot tub.

Along with flat-screen TVs with premium channels, standard amenities include desks and tea/coffee making facilities. Select rooms add microwaves, mini-fridges, and, in some cases, a whirlpool tub and/or a private balcony. All rooms are en-suite and offer individual climate control. Wi-Fi is available for a fee.

Facilities include 24-hour front desk services, a computer station, and free newspapers in the lobby. On-site parking is complimentary.

Rates include a continental buffet breakfast. For lunch and dinner, guests can visit restaurants such as Damon’s Bar & Grill, Applebee’s, and the Ponderosa Steakhouse, all within a mile of the hotel.

The Best Western Muncie lies two miles from the Minnetrista Cultural Hub, 23 miles from the Indy Scream Park, and a 70-minute drive from Indianapolis.


3011 W Bethel Avenue, Muncie, IN, 47304-2507, USA
Telephone: +1(765)2820600 | Fax: +1(765)2820377 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Computer with internet
  • Deck chairs / Lounge chairs
  • Free WiFi in lobby
  • Gym
  • Indoor swimming pool
  • Non-smoking rooms
  • Parking garage
  • Towels at the pool / beach

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna
  • Whirlpool / Hot tub


  • Accessible parking

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Appealing location

Previous guests have found the location of the Best Western Muncie appealing. It's an obvious choice for those visiting Ball State University but guests also note the proximity of the downtown district and find that there is an excellent selection of dining spots within easy reach of the hotel.

Helpful service from staff

Guests at this hotel have tended to rate the standard of service here reasonably highly. The staff appears to be genuinely welcoming, friendly, and helpful toward guests. This hotel is not without problems but the attitude of the staff doesn't seem to be one of them.

Budget-friendly hotel option

If you're looking for a hotel in Muncie that won't make too much of a dent on your budget, this Best Western could be worth a look. Guests say it's more of a stopover hotel rather than a choice for a lengthier stay but the rates are reasonable and you won't need to find extra cash for breakfast or parking.

Negative Reviews

Rooms may disappoint

Although some guests were perfectly happy with the standard of their room, other were less impressed. Reported problems include inefficient air-conditioning, cheap bedding, and broken amenities. Guests also report an overall lack of cleanliness.

Cleanliness of pool

Reviews suggest that the pool area would benefit from a more regular cleaning schedule. Some guests enjoyed the facility and had no concerns while others were so disturbed by the perceived lack of cleanliness that they felt unable to get into the pool.

Communal areas

The communal areas of this hotel are often subject to criticism by guests. Issues include dated decor, dirty carpets, and musty smells. Guests also note that some of the locks on exterior doors are broken. As a result, guests have felt unsafe.

Rating Overview

Rating trivago Rating Index based on 904 reviews across the web
7.2 /10
  • Expedia
    7.2 /10
    7.7 /10
  • Other Sources
    7.1 /10
7.2 out of 10 based on 904 reviews