Elm House Inn

800 California BoulevardNapa94559-2223USA
Hotel
Loading
Show more hotels

About Elm House Inn

Best Western Plus Elm House Inn is a traditional Inn located in central Napa, just off Highway 29.

Guest rooms boast warm decor. Free Wi-Fi, flat screen TV with premium channels, air conditioning, desk, coffee maker, minifridge, ironing facilities and  hairdryer are standard.

Best Western Plus Elm House Inn offers free parking. Outdoor hot tub, private garden, guest computer, meeting space, concierge, dry cleaning/laundry services, complimentary newspaper and magazines are a plus. Continental breakfast and afternoon tea are included in your stay.

Although this hotel serves breakfast, there is no restaurant or bar on premises. Graces’ Table, located nearby, offers American fare and a good wine list. Norman Rose Tavern, also close by, features pub grub and a full service bar.

You can walk to Historic Downtown Napa and Premium Outlet Mall.  Napa Valley Wine Train and Oxbow Market are close at hand. Napa River is a short drive away.

Contact

800 California Boulevard, Napa, CA, 94559-2223, USA
Telephone: +1(707)2551831 | Fax: +1(707)2558609 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Computer with internet
  • Conference rooms
  • Elevator
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Terrace

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Breakfast really impressed guests

Guests rave about the breakfast, which you can eat on the patio, calling it “out of this world” and “fresh and ample.” The options included: oatmeal, eggs, bread, fresh fruit salad and different loaves of sweet bread. Many of them mentioned that you can get different types of waffle including one with savory bacon bits and another one made with sweet potato. One said the chain hotel felt more like a bed and breakfast.

Exceptional customer service

Service is friendly, warm and expedient. Repeat visitors cite the service provided by the family owners for coming back to the Best Western Elm House. They said that the staff was very attentive. In the evenings, they baked chocolate chip cookies for the guests, filling the inn with the sweet, delicious smell.

Walk into Napa

The location of the Best Western is convenient and close to downtown Napa. Guests said that it's a short drive or a longer walk to explore the attractions, shops and restaurants in Napa.

Negative Reviews

Wi-Fi cuts in and out

While most of the reviews were overwhelmingly positive, a handful of reviewers said that it was an ordeal getting connected to the Wi-Fi. One reviewer said that it lasted for about four minutes before cutting out again.

Street noise complaints

This inn is located near a highway, so some guests said that the sound of cars rumbling through on the streets and the highway were hard to ignore, when trying to get a good night's sleep. If you're a light sleeper, try requesting one of the quieter rooms.

Rating Overview

Rating trivago Rating Index based on 954 reviews across the web
9.3 /10
  • Other Sources
    9.1 /10
9.3 out of 10 based on 954 reviews